Ricky Ostrander at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #2123434
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Honolulu, HI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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The whole process was great!
Reply from Ricky Ostrander
June 23rd, 2026 04:43 PM
I'm happy to hear that the process was great, Alicia! If you ever have any more questions or need assistance, I'm here to help.
I cannot say enough good things about the team at CrossCountry Mortgage. A huge thank you to Ricky, Leann, Ernesto, and Sydney for guiding us through our home-buying journey from start to finish.Throughout the entire process, they were professional,...
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Reply from Ricky Ostrander
September 21st, 2026 05:58 PM
Alicia, we're so happy to hear that your experience with Ricky, Leann, Ernesto, and Sydney at CrossCountry Mortgage, LLC was so positive. Your kind words about their professionalism, responsiveness, and dedication mean a lot to us. It's wonderful...
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We couldn’t be happier with all the hard work that Ernesto, LeAnn, and Ricky put into helping us close on our home. It was a challenging closing process, but they were incredibly efficient and responsive every step of the way—even while working...
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Reply from Ricky Ostrander
September 21st, 2026 05:59 PM
Alejandra, we're so glad to hear that Ernesto, LeAnn, and Ricky at CrossCountry Mortgage, LLC made your home-closing process a success despite the challenges. Their dedication and commitment to going above and beyond truly shine through in...
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Leanne & Ernesto were a pleasure to deal with if you live on the mainland 6 hours ahead of time!!!! They always answered the phone every time you called or called back quickly. Ricky just needs to listen to instructions of dollar amount buyer...
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Excellent service from the beginning to the end. Able to obtain a meaningful loan during a time when obtaining a refinance was not easy. Kudos to Ricky, Leann, Kelly, and others for pulling it off.
everything was just as explained and expected
Reply from Ricky Ostrander
January 23rd, 2026 05:46 PM
I appreciate your trust and confidence, Monica. It's reassuring to know that your experience matched my explanations and expectations. If you have any further questions or need additional assistance, please feel free to get in touch.
Up front with all details. Fast replies.
Reply from Ricky Ostrander
December 17th, 2025 06:57 PM
Thanks for highlighting my communication style and thoroughness, Corey. It’s important to me that you felt well-informed and received quick responses. If there's ever anything more you need, don't hesitate to contact me.
Ricky was on top of everything and had emails or texts to me by 6 am my time! He was great will suggest him when I learn of others wanting to refi
Reply from Ricky Ostrander
November 7th, 2025 04:52 PM
I'm glad to hear that you appreciated my proactive approach and communication, Janet. It means a lot to me that you're willing to recommend my services to others. If there’s anything else I can assist with, feel free to reach out.
The underwriting process and the massive and extensive back and forth for minutiae and dealing with incorrect infomation queried by the underwriters that caused the loan proceedings to drag out for almost 4 months was excruciating. Ricky and...
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So many delays with underwriting, needing additional information for investors
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Honolulu, HI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2123434 | Branch NMLS #1379257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2123434
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095