Rick Robertson
Retail Sales Manager | NMLS ID# 120044
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Communication and a smooth transition made for a great experience
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Sure pleased to hear about your great experience with us, Tony! Your positive feedback is greatly appreciated and it was a pleasure doing business with you. Thank you for the 5-star rating! - Rick
Rick and his team were wonderful! Very informative and helpful with any questions I had. We were also able to close early. I would highly recommend Axia Home Loans for purchasing or refinancing.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
I'm incredibly grateful for your positive feedback Debbie! It gives me great satisfaction to know that you appreciated our care, service and promptness at Axia Home Loans. Your recommendation means a lot to us. It was an absolute pleasure assisting...
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Personal care and attention, communication. App helped us track and stay up to date.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Steve, I'm thrilled to hear that Toni & you had such a positive experience with us and Axia Home Loans! Knowing that you appreciated the personal care and attention, along with our communication style, truly makes my day. Our app is a great...
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Rick Robertson is very personable and made the process easy by explaining things each step of the way.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
I'm glad to hear that you had a positive experience Tad! My goal is to ensure that the loan process is as clear and straightforward as possible for the families that we're helping. I appreciate your 5-star rating and kind words. Should you...
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Working with a true professional that puts the clients needs first EVERYTIME!
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Your help, assistance & support in a tricky situation made ALL the difference Simon. Thank YOU!
Rick and his team have been so easy to work with. His whole team is friendly, professional and knowledgeable.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Rachael, your (truly) amazing help was incredible! We are all thrilled for Kate & you!!
I appreciate the fast response time and also the video explanation at the start of the process. Thanks Rick and team!
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Terri and I are grateful for the opportunity to have helped you again Tina & Aaron! Thank you for all of your excellent help through the process. Truly!
Communication was great and layout of information really easy to read. We appreciated that you were able to jump on a call whenever we had questions and really take time to make sure we understood everything.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
I'm sincerely grateful for your kind words and excellent rating, Cassandra. Communication is a vital part of our service and I'm delighted to hear that you found the information layout easy to understand. I'm always ready to assist and ensure...
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Smooth sailing through the entire process
Reply from Rick Robertson
August 21st, 2024 08:24 PM
Thank you for your kind feedback Tawny. We are thrilled for you both and hope you're enjoying your home! best, Rick
Rick was awesome! Great communication, knowledgeable, and friendly. He had answers for any question I had. I would definitely recommend Rick.
Reply from Rick Robertson
August 21st, 2024 08:24 PM
I'm absolutely thrilled to hear that you had a positive experience Juan! I always aim to provide excellent customer service and am glad to know it's appreciated. Thank you for the high rating and for recommending us to others. As employee owners...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Bridge Loans
Specialities
Mortgage financing for purchasing primary residence, second home or investment property. Flexibility in programs spanning Conventional, FHA, VA, USDA, WSHFC, Jumbo and a variety of alternative programs.
Conventional, FHA, VA, USDA, Jumbo, Non-Traditional, HELOC
Primary Residence, Second Home, Vacation Home, Investment Property
Special Family Opportunity Mortgage Program, Affordable Housing Solutions, Down-payment Assistance programs and guidance.
Complex financing scenarios. Complicated income analysis.
Financial Wellness workshops.
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Memberships
- BNI Eastside Connection
- ProVisors Bellevue Chapter
- Head Elf, Forgotten Children's Fund
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 120044
Gallery
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+5
Achievements
- 2016 WAMP Business and Humanitarian Award as Outstanding Loan Officer of Washington state
Hobbies
- Aviation
- Golf
- Travel
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.