Rick Robertson
Retail Sales Manager | NMLS ID# 120044
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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He was available to answer our (many) questions, patiently and in detail. He had a supportive demeanor that left us feeling like we got the best service possible. He and his team figured out our tough situation to make sure we got into our...
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Rick was simply fantastic in arranging our mortgage when my wife and I decided to buy our new home in Redmond. It was really his seamless work with the realtor, escrow company, and insurance provider that allowed us to close on time and for...
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AS someone who doesn't know much about how mortgages work, I found Rick to be easy to understand and always willing to explain the details in a way that made sense to me. He was also friendly and sincerely interested in us as people. I especially...
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Excellent communication and customer service. Personal commitment by Rick and his team, especially Terri in working through all parts of the process. Very professional at all times and great approach/style
Refinancing is an unpleasant business, but Rick's high professionalism, warmth and capable team made the process as painless as I could ever imagine. He went above and beyond to make me feel comfortable in a process whereupon I had to be open...
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While there was a lot of hot air at the beginning, as it goes with mortgage brokers, once you've started with one it's hard to switch. None of the initial commitments proved to be true, from this "credit approval," which was supposedly equivalent...
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Reply from Owner
July 28th, 2017 12:00 AM
Hi Radu, thank you for leaving a review. We really appreciate the opportunity to hear your feedback and we’re sorry your experience with Axia was disappointing. Your situation was certainly one of a kind and indeed there were challenges in...
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I just finished re-financing my home with Rick Robertson at Axia Home Loans. He and his team made the process quick, easy and seamless. He guided me through every step of the way providing advice when needed and getting me the best possible...
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Rick Robertson and his team recently assisted us with mortgage financing on our dream home. Without the phenomenal efforts of Rick Robertson, Steve Santi and their team at Axia, we would not have seen this transaction consummated so flawlessly....
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Rick and his team provided us with excellent, and what we would call, old fashioned service. The type of service that is rarely available in this day and age, especially from big institutions. Everything is on a personal basis, from the start,...
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Rick and his team and Axia Home loans were great to work with and even helped educate me on the home loan process. I emailed a number of different lenders and wanted to gauge their response to a potential home loan. While the other lenders...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Bridge Loans
Specialities
Mortgage financing for purchasing primary residence, second home or investment property. Flexibility in programs spanning Conventional, FHA, VA, USDA, WSHFC, Jumbo and a variety of alternative programs.
Conventional, FHA, VA, USDA, Jumbo, Non-Traditional, HELOC
Primary Residence, Second Home, Vacation Home, Investment Property
Special Family Opportunity Mortgage Program, Affordable Housing Solutions, Down-payment Assistance programs and guidance.
Complex financing scenarios. Complicated income analysis.
Financial Wellness workshops.
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Memberships
- BNI Eastside Connection
- ProVisors Bellevue Chapter
- Head Elf, Forgotten Children's Fund
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 120044
Gallery
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+5
Achievements
- 2016 WAMP Business and Humanitarian Award as Outstanding Loan Officer of Washington state
Hobbies
- Aviation
- Golf
- Travel
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.