Guild Mortgage - Rick Ervin

From the moment I started the mortgage process I had three individuals (Teagen, Freida, and Rick) (sorry if i mispelled) there to answer any question whether Monday morning at 9 am or Saturday at 6 pm. Or even after Rick's sons basketball game....

Great communication and customer service!!

attention to detail persistence in arranging coe

Every one was very helpful and answered questions in a timely manner the whole process was very great thank you

Rick and his team had great communication with us through the whole process. There wasn't a question that I didn't get a answer to. They were great.

Process was well explained by Rick. The team was very helpful in assisting us with the paperwork. Overall an efficient and pleasant experience.

Again, you all were great to work with. Always helpful and appreciative of a smooth transaction!

Rick and the staff of Academy mortgage were friendly, efficient, and a pleasure to work with. Especially thankful for their assistance with the online format. I would highly recommend this team of mortgage professionals.

Great team that will advise and do what it takes to get you what you need! Very pleased and thank you all who helped me in the process of purchasing a home for my family!

The end of the transaction gets messy. We are asked to set up a closing time and day with the title company but then the title company was told we didn't have a clear to close yet and that was a week after we had been told to set up the closing....