Rick Ervin, Ruoff Mortgage
SVP | Area Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Effective communication, quick problem solving skills and smooth loan to close processes.
Rick and his team are amazing! Super helpful and personable!
Very professional. Answer questions promptly and clearly. Highly recommend.
Everything was great at the beginning. Communication wasn’t the greatest at the end. We missed our close date because of an error On academy mortgage part and they never owned up to their mistake and never apologized and claimed it was the...
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Most communication needed to be initiated by me, requests were unclear and it often seemed that the office did not even know what they were requesting. Realtors were given conflicting and inaccurate information, was different from information...
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I liked the friendly help that every one gave me. It was easy to contact everyone and I would like to give a big thanks to Amanda Sprague and Freida Tilmann. You two were the most help and I appreciate everything you guys did.
Everyone was very helpful and prompt. Very welcoming and nice to talk to. Very great service!
the team was great!! they completed everything in a timely manner, and was able to "dumb things down" for me to understand how the process would go to refinance my house.
Rick and his team got everything done on my mortgage quickly and ahead of schedule. It was great.
Give more advice and communication to first time home buyers.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 169457
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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