

Richard McMillan at CrossCountry Mortgage
Senior Loan Officer | NMLS #249367

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Super easy to work with and kept me on track . Even closed a day earlier whenever I asked to
Reply from Richard McMillan
December 12th, 2025 07:35 PM
Allene, I’m grateful for your feedback. It’s great to know that you found the process straightforward and that I could accommodate your request for an earlier closing. Keeping everything on track is important to me, and I'm pleased it made...
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Was very detailed with what we needed.
Rich was always available to answer our questions and spoke to us with dignity as first time home buyers with lots of questions.
Rick was knowlegable, has a great way of dealing with his clients. It was overall a great experience.
Reply from Richard McMillan
July 15th, 2025 01:01 PM
Thanks for taking the time to share your experience, Molly. I'm delighted to hear that you found my assistance knowledgeable and that you enjoyed working with me. Ensuring my clients have a positive and smooth experience is always my priority....
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Richard was great to work with! He made the stressful process seamless and a lot less stressful process !
Very detailed and friendly and accessible
Rick was great. His professionalism and communication was great. He helped us through a hard process with direct communication. I would recommend him!
Rick was great. His professionalism and communication was great. He helped us through a hard process with direct communication. I would recommend him!
Reply from Owner
March 6th, 2025 12:26 PM
Thank You for the kind words. Congrats on your new home
Rick went above and beyond for my family and I . He was very supportive, had amazing communication skills and professionalism. If there was an issue he would help reassure us and guide us to the right direction. I would go through this experience...
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Reply from Richard McMillan
March 13th, 2025 12:15 AM
Madison, thank you so much for your kind words. It was truly a pleasure working with you and your family. I'm so glad to hear that you felt supported throughout the process. Guiding clients like you to achieve your homeownership goals is why...
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Great communication and available for any questions/needs
Reply from Richard McMillan
February 6th, 2025 12:35 AM
Jena, thanks so much for the kind words! I really appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm happy to hear I was able to make the process smooth and easy. Helping clients understand...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #249367 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 249367
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095