

Richard McMillan at CrossCountry Mortgage
Senior Loan Officer | NMLS #249367

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rick is very knowledgeable anf extremely efficient.
Great to work with! Richard and team communicated very well to help me close on time. They ensure I had all the right documents ahead of time so the week of closing ran smoothly.
Rick and Rhonda explained the process to me very clearly and we're always there when I had a question. they truly made it a very seamless process!
Reply from Richard McMillan
May 25th, 2026 02:33 PM
Elizabeth, I'm glad to hear that you found the process seamless and that the explanations were clear. Rhonda and I are always here to help, and it's great to know our support made a difference for you. If any other questions arise, feel free...
read more
When I first met Richard McMillan I could tell he enjoys what he does. When you’re a client you will be treated with respect and get honest feedback on what works best for the clients’ needs. With his knowledge combined with his honesty he...
read more
Rick was hands down the best one to work with. The entire team was amazing but Rick made sure we completely understood and was aware of every step going on.
Rick went above and beyond for us. Any time there was a change or update on sommething something he made sure to call us and make sure we completely understood what was going on. Best help I've ever received!
Reply from Richard McMillan
March 20th, 2026 02:01 PM
I'm pleased to know you felt well-supported throughout the process, Valarie. Keeping you informed and ensuring clarity with every update was important to me. Your satisfaction is what I strive for, and it's rewarding to hear such positive feedback....
read more
Helped me get the house of my dreams.
Great job, thanks for all your hard work!
Reply from Richard McMillan
February 2nd, 2026 05:29 PM
I appreciate your kind words, Jason. It was my pleasure to assist you, and I'm glad to know you were satisfied with the work. If you have any more needs in the future or questions along the way, please don't hesitate to get in touch.
Super easy to work with and kept me on track . Even closed a day earlier whenever I asked to
Reply from Richard McMillan
December 12th, 2025 07:35 PM
Allene, I’m grateful for your feedback. It’s great to know that you found the process straightforward and that I could accommodate your request for an earlier closing. Keeping everything on track is important to me, and I'm pleased it made...
read more
Was very detailed with what we needed.
10 of 24
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #249367 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
491
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 249367
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095