Richard McMillan at CrossCountry Mortgage
Senior Loan Officer | NMLS #249367
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Very great communication and very helpful with all of my questions!
Rick was bery helpful walked me through the whole process and kept me up to date on everything
Reply from Richard McMillan at CrossCountry Mo...
August 24th, 2026 05:04 PM
Brandy, I'm glad to hear that you found my guidance helpful throughout the process. Keeping you informed every step of the way is important to me. Thank you for your kind words.
Richard McMillan at CrossCountry Mortgage has received a review with 5 star rating from Emily L
Reply from Owner
August 25th, 2026 11:22 AM
Thank you, Emily, for the 5-star rating! I’m glad you had a positive experience with my services at CrossCountry Mortgage.
Great communicatiom from beginning to end.
Reply from Richard McMillan at CrossCountry Mo...
August 24th, 2026 03:30 PM
Emily, I'm pleased to hear that you appreciated the communication throughout the process. Thank you for your kind words.
Richard McMillan at CrossCountry Mortgage has received a review with 5 star rating from Nathan P (
Reply from Owner
August 10th, 2026 05:03 PM
Nathan, thank you for the perfect rating. I appreciate your support and am here if you ever need anything.
Rick put up with my calls after work
hours and on weekends .
it didn't matter what time or day it was his responses were usually within a couple hours and tasks / updates were clearly communicate.
Reply from Richard McMillan
August 7th, 2026 06:54 PM
Nathan, I appreciate you highlighting my availability and communication. I'm glad I could be there for you whenever needed. If you have any more questions or need further assistance, please feel free to reach out.
Rich was awesome. He worked his tush off for MUCH longer than any normal loan or banking company would. I appreciate all his hard work very much to make this as easy as possible for us.
Reply from Richard McMillan
August 4th, 2026 03:18 PM
Cassandra, I'm thankful for your kind words and recognition of my efforts. I'm pleased I could make the process easier for you. If there's anything else you need, please feel free to reach out.
Richard McMillan at CrossCountry Mortgage has received a review with 5 star rating from Ted K
Reply from Owner
August 3rd, 2026 01:19 PM
Thank you, Ted, for the 5-star rating! I’m pleased to know you had a positive experience with CrossCountry Mortgage.
Richard was always good and communication and working to advance the process.
Reply from Richard McMillan
August 3rd, 2026 05:48 PM
Ted, I appreciate your feedback about my communication and efforts to advance the process. I'm glad I could assist you effectively. If you have any future needs or questions, please don't hesitate to reach out.
Richard He was professional, knowledgeable, and very helpful throughout the entire process. His excellent communication and dedication made the experience smooth and enjoyable. I highly recommend him
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #249367 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 249367
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095