Top 5%
Rich Hebert at CrossCountry Mortgage
Originating Branch Manager | NMLS #209685
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rich Hebert at CrossCountry Mortgage has received a review with 5 star rating from Steve H
Reply from Owner
March 6th, 2020 01:34 AM
Thanks for the 5-Star Rating Steve!
Craig and his staff are amazing to work with. Everyone is helpful and very patient. No question was ever a wasted question as far as they were concerned. They also operate with integrity and respect. I would most definitely recommend Craig...
read more
Very helpful, quick to respond and walked me through every step. I’d highly recommend them!
Reply from Owner
June 18th, 2026 04:27 PM
Thank you, Jana! Hope you are doing well and please reach out if you have any needs in the future!
Quick, responsive, honest. Pleasure to do business with on my busy schedule.
Reply from Owner
November 7th, 2019 08:20 PM
Thank You Brett! Always a pleasure working with you!
Rich, Laura, Kelly & Caleb are an amazing team. They kept us up to date on every step of my loan process and were very responsive to my wife and I when we had questions. We closed our loan in a shorter time and under the estimated amount. This...
read more
Reply from Owner
September 30th, 2019 06:25 PM
Thank You so much Tony! Loved working with you too!
Craig Rhodes and his highly trained team of mortgage professionals, are without exception the best lending team I have had the pleasure of working with. I strongly recommend to family, friends and clients.
Reply from Owner
September 18th, 2019 09:11 PM
Thank You so much Debbie! Always a pleasure working with you!
This company dropped the ball! We submitted all our info including check stubs,, bank statements and taxes to Rich, Laura and Caleb on March 20, 2019 for pre-approval and pre-qualification on a mortgage. 3 weeks later, we had NOT heard from...
read more
Reply from Owner
July 8th, 2019 08:08 PM
Tammy and Stanley,
I'm sorry you had a bad experience with us, we pride ourselves on our phenomenal customer service.
We're glad to hear that you we're able to get into a home!
Rich Hebert at CrossCountry Mortgage has received a review with 5 star rating from FKA D
Reply from Owner
June 18th, 2026 04:42 PM
Thank you!
I actually had a problem with one aspect of the loan-onboarding/intake-process and expressed my grievance with Rich. The way he handled it restored trust and confidence to a level that would not have been there had I not tested it at all. :)...
read more
Rich is the best for service, great rates, reassuring buyers and followup. Closed my buyer, Shelley, in 15 days!
Reply from Lending Edge Mortgage - Rich Hebert...
June 19th, 2026 04:41 PM
Thank you, Sue! I appreciate the review and hope you are well!
161–170 of 180
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #209685 | Branch NMLS #2555698
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 209685
Hobbies
- Outside of work, my hobbies are spending time with my family, traveling, and studying history.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095