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Rene Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 1426237 | Ruoff Mortgage NMLS# 141868 in Lafayette, IN

Rene Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1426237 | Ruoff Mortga...

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Additional Licenses: NMLS# 1426237. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Santos O V
    Monon, IN
    Posted on December 21st, 2024 09:01 PM
    Fue un buen trabajo me gustó como me atendieron
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    Joel K
    Lafayette, IN
    Posted on December 21st, 2024 05:31 PM
    Rene answered our questions, and gave us wise advise. I felt like I could ask her any stupid question.
    Reply from Rene Mullen
    December 31st, 2024 05:32 PM
    I'm delighted to hear that you had a positive experience, Joel. Open communication is key in this process, so I'm glad I could assist you with your queries, no matter how silly they might have seemed to you. I'm here to make things clearer...
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  • Encompass
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    Sally K
    Lafayette, IN
    Posted on December 18th, 2024 11:02 PM
    Renee was so helpful, if there was anything we didnt understand.
    Reply from Rene Mullen
    December 28th, 2024 11:03 PM
    I'm thrilled to hear that you found our interactions helpful, Sally! It's always my goal to ensure that all of your questions are answered and that you understand every step of the process with Ruoff Mortgage. Your positive feedback and 5-star...
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    Jon K
    Posted on October 12th, 2024 02:04 AM
    Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Jon K
  • Encompass
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    Jon K
    Battle Ground, IN
    Posted on October 12th, 2024 02:03 AM
    Rene was exceptionally professional and exceeded all my expectations. I am truly grateful for her assistance.
    Reply from Rene Mullen
    October 22nd, 2024 02:06 AM
    Thank you so much for your fantastic rating and review, Jon! I'm thrilled to hear that I could assist in exceeding your expectations. Your kind words mean a lot to me and the entire team here at Ruoff Mortgage. We're always here to help should...
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    Tina C
    Fowler, IN
    Posted on October 7th, 2024 03:18 PM
    Rene was awesome!!! Quick closing and kept me up to date on everything. She truly is a gem to work with.
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    Herbert H
    Lafayette, IN
    Posted on October 7th, 2024 01:40 PM
    caught the mistakes of our first realtor
    Reply from Rene Mullen, Ruoff Mortgage
    October 7th, 2024 02:28 PM
    I am so happy we made it to closing!!!!
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    M
    Marah A
    Posted on October 6th, 2024 01:12 PM
    Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Marah A
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    Nadine B
    Logansport, IN
    Posted on October 6th, 2024 01:12 PM
    Everything
    Reply from Rene Mullen, Ruoff Mortgage
    October 7th, 2024 02:29 PM
    I'm thrilled to hear about your positive experience, Nadine! I aim to provide the best possible service to all my clients and your feedback is greatly appreciated. I'm glad to have been able to assist you with your mortgage needs at Ruoff Mortgage....
    read more
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    David B
    Lebanon, IN
    Posted on October 6th, 2024 12:00 AM
    Our loan officer kept us updated on all aspects our loan process. We really appreciated the interest rate updates. Rene was a pleasure to work with.
    Reply from Rene Mullen, Ruoff Mortgage
    October 7th, 2024 02:30 PM
    I'm so glad to hear that you had a positive experience with the loan process, David. Your kind words mean a lot to me. Keeping clients informed, especially about things as crucial as interest rate updates, is part of my commitment to providing...
    read more
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    About
    Additional Licenses: NMLS# 1426237. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    USDA Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Specialities
    Conventional
    First time home buyers
    FHA
    USDA
    VA
    Indiana Housing down payment assistance
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1426237
    Achievements
    • 2022 Presidents Club
    Hobbies
    • gardening
    • cooking
    • traveling
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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