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Rene Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 1426237 | Ruoff Mortgage NMLS# 141868 in Lafayette, IN

Rene Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1426237 | Ruoff Mortga...

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Additional Licenses: NMLS# 1426237. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Cory W
    Posted on September 30th, 2024 01:32 AM
    René was amazing to work with!! Made the process very fluent and kept me up to date through out the whole process! She was able to answer any questions I had and make everything as seamless as possible! Would recommend her to anyone!
    Reply from Owner
    October 7th, 2024 02:30 PM
    Hi Cory, thank you so much for the stellar review and for recommending me! I'm thrilled to hear that you had a seamless experience and felt well-informed throughout the process. That's always my goal. It was an absolute pleasure working with...
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    Cory T W
    Monticello, IN
    Posted on September 30th, 2024 01:29 AM
    René was amazing with communication at any time through out the process and was able to make sure that everything was taken care of! Keeping me updated through the whole process!
    Reply from Rene Mullen
    October 10th, 2024 01:30 AM
    I'm thrilled to hear you had such a positive experience, Cory! It was my pleasure to keep you updated and ensure everything went smoothly throughout the process. I strive to provide the best service and clear communication at all times. Thank...
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    Mary E M
    Delphi, IN
    Posted on September 25th, 2024 01:26 PM
    It’s great working with Rene . She definitely is on the spot when it comes to questions or assistance . Thank you
    Reply from Rene Mullen
    October 5th, 2024 01:28 PM
    I'm thrilled to hear that your experience working with me was a positive one, Mary. Your kind words mean a lot and I'm always here to help with any questions or assistance you may need in the future. I look forward to working with you again...
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    Donald W W
    Delphi, IN
    Posted on September 19th, 2024 04:26 PM
    Rene is the best I ever dealt with. I appreciate everything she does from her friendly smile at the beginning to her friendly smile at the end!
    Reply from Rene Mullen
    September 29th, 2024 04:27 PM
    Thank you so much for the fantastic review, Donald! I'm overjoyed to hear that you had a great experience with me at Ruoff Mortgage. Your compliment about my friendly smile truly made my day. I'm here for you anytime you need assistance in...
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    Scott E D
    Monon, IN
    Posted on September 4th, 2024 03:04 PM
    Rene was awesome and made the process easy to navigate.
    Reply from Rene Mullen
    September 14th, 2024 03:08 PM
    I'm so pleased to hear that you found the process easy to navigate, Scott. Your feedback and your 5-star rating mean the world to me. Here at Ruoff Mortgage, we strive to provide exceptional service to each and every client. Thanks for giving...
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    K
    Kathy M T
    Frankfort, IN
    Posted on August 23rd, 2024 10:59 AM
    Rene is amazing to work with..she is one of a kind!
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    Deborah B
    Forest, IN
    Posted on August 19th, 2024 06:03 PM
    Rene was very confident in all aspects of her job which made me feel very calm and reassured in tge entire process Thank you Rene You are the best !!!!!
    Reply from Rene Mullen, Ruoff Mortgage
    August 20th, 2024 08:42 PM
    I'm thrilled to hear that you had a positive experience and felt reassured throughout the whole process, Debbie. Your confidence and peace of mind were my top priorities. Thank you very much for the 5-star review and for your kind words. I'm...
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    Robert R T
    Frankfort, IN
    Posted on August 19th, 2024 03:07 PM
    You put Rene on our Case! She did a wonderful job and was always available when we had a question!
    Reply from Rene Mullen
    August 20th, 2024 08:44 PM
    Thank you so much for the kind words. I just love working with you and Kathy again!
  • google
    S
    Samuel E
    Posted on August 19th, 2024 12:09 AM
    Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Samuel E
  • Encompass
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    Samuel D E
    LAFAYETTE, IN
    Posted on August 19th, 2024 12:09 AM
    Rene was amazing to work, made the process so smooth
    Reply from Rene Mullen, Ruoff Mortgage
    August 20th, 2024 08:45 PM
    Thank you so much. Welcome to Lafayette I hope you both love your new home.
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    About
    Additional Licenses: NMLS# 1426237. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    USDA Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Specialities
    Conventional
    First time home buyers
    FHA
    USDA
    VA
    Indiana Housing down payment assistance
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1426237
    Achievements
    • 2022 Presidents Club
    Hobbies
    • gardening
    • cooking
    • traveling
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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