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TowneBank Mortgage in Norfolk, VA

TowneBank Mortgage, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
95%
4 Star
3%
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1%
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Reviews from Web
  • J
    John H
    Pell City, AL
    Posted on July 22nd, 2026 06:55 PM
    Explained everything well to me and was very good with his communication
    Reply from Justin Petrusson
    July 29th, 2026 06:56 PM
    Your kind words truly mean a lot to me! I’m always happy to provide guidance on mortgage-related matters whether it’s for refinancing or future planning.
  • M
    Matthew S
    Monroe, NC
    Posted on July 22nd, 2026 04:54 PM
    The customer service you guys had when we had an issue or question you guys were fast to respond. And communicating with you guys made it feel fun and excited throught the entire process
    Reply from Sherry Connor
    July 29th, 2026 04:54 PM
    I really appreciate your review and the opportunity to work with you. Please don’t hesitate to reach out if there’s anything I can assist with moving forward.
  • R
    Rylan S
    Raleigh, NC
    Posted on July 22nd, 2026 12:00 AM
    It was an excellent experience working with Scott. He helped us get to closing, but more than that, he kept us very updated and informed the whole way through. He was always quick to answer any questions we had, and really he was key in minimizing...
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    Reply from Owner
    August 26th, 2026 12:00 AM
    Thank you so much, Rylan! I really appreciate you taking the time to write this and for the kind words. I'm so glad you had a great experience and hope you LOVE your new home!
  • A
    Alberto J L F
    Anderson, SC
    Posted on July 21st, 2026 10:50 PM
    I'm very happy with the work he did and fast I recommend 100%
    Reply from Andy Garcia
    July 29th, 2026 02:24 PM
    I appreciate you taking the time to leave this review. It was a pleasure working with you, and I’m always available if you need help with a VA loan, FHA loan or conventional loan!
  • E
    Edward J L
    Powhatan, VA
    Posted on July 21st, 2026 08:56 PM
    The services provided were communicated very well and if any concerns they were addressed immediately!
    Reply from Tiffani Norris
    July 28th, 2026 08:56 PM
    Thank you for choosing me for your mortgage needs, I don’t take that lightly. Your positive review encourages me to keep delivering excellent service. I’m always here to assist with FHA, VA, or conventional loan options whenever you need it....
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  • A
    Allison E
    Pelham, AL
    Posted on July 21st, 2026 05:34 PM
    Justin and all of the staff were so easy to work with. Everyone was incredibly helpful and went above and beyond to provide a smooth and enjoyable process!
    Reply from Justin Petrusson
    July 28th, 2026 05:35 PM
    I’m so glad I was able to exceed your expectations; that’s always my goal. Matching clients with the right loan option and competitive rates is something I truly enjoy.
  • M
    Michael
    Posted on July 21st, 2026 03:13 PM
    Trent very nice guy and is busy but always gets back especially if it's important Very knowledgeable
    Reply from Owner
    August 14th, 2026 04:15 PM
    Thank you for the 5 star review!
  • M
    Michael D
    Greensboro, NC
    Posted on July 21st, 2026 03:12 PM
    Colummincation was
    Reply from Trent Olson
    July 28th, 2026 03:13 PM
    Providing consistent, reliable service is always my focus, so I’m glad to hear you had a smooth mortgage experience from start to finish.
  • H
    Heather L W
    Corolla, NC
    Posted on July 21st, 2026 01:58 PM
    Kaye was fantastic to work with. She communicated well throughout the process with us, as well as all of our partners directly.
    Reply from Kaye Jones
    July 28th, 2026 01:59 PM
    I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
  • B
    Brendan B
    Posted on July 21st, 2026 01:18 PM
    Great loan officer, couldn’t recommend him enough.
    Reply from Owner
    July 21st, 2026 01:36 PM
    Thank you so much, Brendan! Congrats on your new home!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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