TowneBank Mortgage, Norfolk, VA
Norfolk, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sherry's attention to detail was impressive. She is VERY client focused and was able to keep us informed every step of the way. We are appreciative of all her hard work to make this transition easy for us. Thank you Sherry!
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Reply from Sherry Connor
November 12th, 2024 12:10 PM
Hi Paula, I'm thrilled to hear about your positive experience with me at TowneBank Mortgage. Your feedback means a lot! I always strive to provide the best customer service possible, keeping clients informed every step of the way. I'm glad...
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Overall everything turned out fine. However, there were too many times that it seemed communications between team members was lacking or confusing. I received too many calls to answer the same question over again. It seemed everyone was moving...
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Reply from Sherry Connor
November 12th, 2024 12:11 PM
Hello Tom, Thank you for taking the time to share your feedback about your experience. I'm glad to hear that everything turned out well in the end, but I understand your concerns regarding the communication process. I apologize if it seemed...
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Mrs. Jessica is very responsive and handled everything with urgency. Answered my questions asap no matter the time of day or night. Highly reccommend.
Reply from Jessica Knight
November 11th, 2024 07:10 PM
Thank you THOMAS. It has been an honor to get to know you and ASHLYN. All my best with the wedding plans. What an exciting time for you all! Can't wait to finance your next home.
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Mary White has received a review with 5 star rating from Teresa R
Reply from Owner
January 9th, 2026 10:54 AM
Thank you, Teresa!
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Mary White made it wonnderful! Her confidence in everything; she knew what she was talking about; her vast knowledge, kindness, and dedication helped me to achieve my many goals and I thank her from the bottom of my heart! God bless her and...
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Reply from Mary White
November 12th, 2024 02:53 PM
Teresa, we were blessed to have the opportunity to work with you in this exciting venture towards the purchase of your home. I am so very happy for you and honored that you chose to work with us. I pray that you have many years of joy and blessings...
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Sherry Connor helped me and my wife to successfully navigate through the process of mortgage loan. She was very helpful and responsive to our questions. Without her help we could not have bought our new home in a relatively short time as we...
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Reply from Owner
January 9th, 2026 11:16 AM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
My goal was to get the house, which I wanted and I am very happy that I defineitly managed to buy the house I wanted. I received the help that I needed througout the whole process. The people who helped me were listening to my questions and...
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Reply from Sherry Connor
November 11th, 2024 04:09 PM
Thank you so much for your kind words, Alphonse. I'm thrilled to hear that you're satisfied with your new home, and that our process met your needs. Your questions were always welcome, and I'm glad I could assist you in making this significant...
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Anne was always assessable for all our questions and needs even when she was out of the office, town or country. She treated us like we were her most important customers.
Reply from Anne Cato
November 16th, 2024 02:45 PM
We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
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Efficient and accommodating, allowing us to close without travelling. Friendly and comfortable environment. We found one small mistake and Chace jumped on getting it corrected quickly. We appreciate his expertise and advice.
Reply from Chace Cooper
November 13th, 2024 09:39 PM
Thank you for the nice comments, Elise. I really enjoyed working with you and Richard while you built your beautiful new home in NC. Enjoy it.
Sherry was responsive, informative and helpful.
Reply from Sherry Connor
November 11th, 2024 04:10 PM
Thank you so much for your stellar review, Jai! I'm thrilled to hear that you felt well-informed and helped throughout our interactions. Your positive feedback makes my day and reinforces why I love what I do at TowneBank Mortgage. Please feel...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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