TowneBank Mortgage, Norfolk, VA
Norfolk, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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The paperwork was challenging because of the many requirements you have. Renee made it pleasant and we worked through it to our great satisfaction.
Reply from Renee Bevan
March 17th, 2026 06:54 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
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Kaye Jones has received a review with 5 star rating from Ally G
Reply from Owner
March 12th, 2026 08:24 PM
Thanks for choosing me as your OBX mortgage lender!
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Communication is the most important thing to me and it was fantastic along with the recommendations and support throughout the whole process
Reply from Kaye Jones
March 10th, 2026 01:37 PM
Ally, it was such a pleasure helping you with your very first home. Congratulations! I am so happy for you. Please know that all of us here at TowneBank sincerely appreciate your business. We wish you many years of happiness in your lovely...
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It was more the approval process that seemed to frustrate me the most which is totally Townbank's issue but, the communication was not clear and we were still getting questions up to several days before closing. We could have supplied a lot...
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Reply from Stacy Kimrey
March 10th, 2026 05:49 PM
Donna, I'm sorry to hear about the challenges you faced with the approval process. I understand how frustrating that can be, especially when communication isn’t as clear as it should be. As we discussed, I commit to stepping in to provide smoother...
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Lisa Roberts has received a review with 5 star rating from Keith
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Worked to find a solution to my financial needs given my personal situation
Reply from Lisa Roberts
March 17th, 2026 03:10 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
It was wonderful working with you through the entire process. Your team went above and beyond and I don't think many places offer service like that anymore. I definitely applaud your team for setting the example!
Reply from Eduardo Zaragoza
March 17th, 2026 06:42 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
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There was an app that help me stay in touch & stay updated with next steps and paperwork needed
Reply from Mary White
March 10th, 2026 03:22 PM
Mr. Bryant, I am glad that you felt you were kept updated and knew what you needed to provide to us. It was a joy and pleasure working with in this process. May you have many years of joy and blessings in your new home.
Friendly,Reliable, responsible, effective communications, ease of doing business!
Reply from Kristine Arbogast
March 17th, 2026 05:04 PM
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
Chris was in constant commu with us the whole time which was great as first time home buyers. He clearly laid Out every step we needed to take and was able to smoothly help us transition to our new home!
Reply from Chris Norwood
March 9th, 2026 07:30 PM
Thank you, Jack, for the kind words. You were a real pleasure to work with. I wish you all the best in your new home. Please know my team and I are always here for you in the future.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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