Troy, MI

We believe our appraisal was grossly incorrect and it affected the total amount possible for our loan. This had nothing to do with Jennifer but with the appraisal company AmeriCU uses.

Illene made me feel very comfortable throughout the whole process . Always answered and returned my calls. Very informative . She was excellent

Lora answered any questions we had and kept us informed thru the process

The communication was fabulous. Any questions we had were answered promptly and our concerns were handled properly with respect.

The all around communication and prompt information

Great service!

All went great, thanks again.

Efficient and knowledgeable

As first time home buyers Micheal did a great job explaining everything to us and making the whole process ran smoothly. He always made sure to keep us updated on the process and always replied in a timely manner.

Mike is always very informative and he communicates throughout every step of the process, not just through email but phone calls. He provides options so I can make the most informed choices. I have already referred others to call Mike.