AmeriCU, Troy, MI
Troy, MI
Founded in 1982, The Towne Mortgage Family of Companies has more than 35 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Quickly respond ,patients and clear explanation
Excellent experience, they made this whole process so easy, they always answered my questions with clarity and honesty, I love them
Felix, Tammy and Greg made this process so easy, they explained everything with patience and transparency. I am greatly satisfied with the great job they did , and a very important detail is that they are always available for any questions...
read more
Reply from Felix Yero - AmeriCU Mortgage
August 18th, 2026 03:58 PM
Thank you, Katiuska, for your kind words. I'm glad to hear that you found the process easy and appreciated the patience and transparency provided by Tammy, Greg, and myself. It's important to us to be available for any questions you might have....
read more
for
Communication could be clearer and stronger with the client, particularly when requests are made. I understand the use of technology helps with efficiency, but I did not feel fully supported as a customer. I was unsure of certain processes,...
read more
for
Shannon was super helpful and nice.
for
Erik was helpful and attentive when I asked questions. He was able to help me with everything even from being in a different state.
Felix Yero - AmeriCU Mortgage has received a review with 5 star rating from Janet G M
Reply from Owner
August 18th, 2026 03:58 PM
Thank you for the great rating, Janet. I'm grateful for your support and pleased to know you had a positive experience with me and AmeriCU.
Great experience working with him and his team.He was super knowledgeable, always available to answer our questions, and made the whole process incredibly smooth. Highly recommended!
Reply from Felix Yero - AmeriCU Mortgage
August 15th, 2026 05:09 PM
I'm happy to hear that you had a great experience, Sulma. I appreciate your kind words about my knowledge and availability. It's wonderful to know the process went smoothly for you. Thank you for recommending me and my team!
I must say that Felix and his team provided exceptional service. In this complex process, it was comforting to know that questions are answered expeditiously and in detail to help demystify. I believe Felix and team went well above their duties...
read more
Reply from Owner
August 15th, 2026 05:10 PM
Carlos, I appreciate your kind words about the service you received. It's great to hear that the detailed and timely responses provided reassurance during the process. I'm glad I could help keep you informed and address any questions you had...
read more
I must say that Felix and his team provided exceptional service. In this complex process, it was comforting to know that questions are answered expeditiously and in detail to help demistify. I beleive Feliz and team went well above their duties...
read more
Reply from Felix Yero - AmeriCU Mortgage
August 13th, 2026 04:32 PM
Carlos, I appreciate your kind words and am grateful for your recognition of the service provided by my team and me. It's important to me that you felt informed and reassured throughout the process. Thank you for acknowledging our efforts,...
read more
10 of 4971
About
Founded in 1982, The Towne Mortgage Family of Companies has more than 35 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit organizations. Our community outreach initiatives are not just a side-effect of our business; they are the heart of it. We are, first and foremost, a local lender. Our commitment extends beyond outreach to the products we offer, including a program specifically designed to aid in the rehabilitation of struggling neighborhoods. So while we have experienced aggressive growth in the past 3 years, we continue to focus on areas often underserved by large, corporate lenders.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
NMLS ID # 3028 | NMLS Consumer Access AmeriCU is a division of Towne Mortgage Company. Programs available only to qualified borrowers. Programs subject to change without notice. Underwriting terms and conditions apply. Some restrictions apply. This is not an offer for extension of credit or a commitment to lend. Towne’s AZ License #0942579. Towne’s CA License #: 41DBO-45117. Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act. GA License #: 12701. IL License #: MB.6760710. Towne’s MA Mortgage Lender License #ML3028. Rhode Island Licensed Lender. Licensed by the N.J. Department of Banking and Insurance. Licensed to originate loans in AZ, CA, CT, MA, NE, NM, NV, UT, VT under Towne Mortgage Company only. AmeriCU’s Licensing AmeriCU’s Disclosures AmeriCU’s Privacy Policy
