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Troy, MI
Troy, MI
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Constant communication
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Ilene was perfect for us as first time homebuyers. She did not overwhelm us with infromation but provided enough for us to feel confident in our decisions. She was very knowledgeable and personable. We really enjoyed working with her and look...
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Reply from Ilene Lubin
January 28th, 2025 06:20 PM
Thanks Kirsten! I so enjoyed working with both of you and look forward to meeting you face to face when I am in Tallahassee next time! Enjoy your new home! So well deserved!
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Nothing at all
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Lora was very quick and efficient. She was very kind and available to answer our questions.
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Ilene was wonderful. She felt more like support than a lender during the entire process. She really went above & beyond with communication, friendliness, and timeliness. Could not have asked or expected a better experience than she gave!
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Reply from Ilene Lubin
January 27th, 2025 04:56 PM
Thanks Jennifer for your kind words! I so enjoyed working with you both and wish you many blessings in your new home! Keep in touch!
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Fantastic communication & got the job done efficiently 😊
Reply from Ilene Lubin
January 27th, 2025 04:58 PM
Thanks Laurey and Ron too! Your new home is magnificent! I wish for you and your beautiful family to create many wonderful memories in the years to come!
Felix is amazing, great costumer service, took his time to explain everything. Highly
Reply from Felix Yero
March 24th, 2025 03:27 PM
Angel, thank you so much for taking the time to share your experience. It was a pleasure to assist you, and I'm really glad to hear that you found the explanations helpful. I'm here whenever you need further assistance or have any questions....
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Mary Sutherby
The most informative and kind person to work with! I enjoyed working with her so much 10 years ago, it was a no brainer for me to call her immediately this time around!
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Mary Sutherby
Mary is always professional, accurate, available, pleasant, fun to talk to
Felix has amazing customer service, he answers all your questions, he has the patience to explain everything, i'm very happy with my experience. This is the second time I finance a property with Felix- Americu.
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Reply from Felix Yero
March 24th, 2025 03:27 PM
Thank you so much for your kind words, Aylen! It means a lot to hear that you had such a positive experience. I'm glad I could assist you with your questions and provide the clarity you needed. Working with you on both of your financing needs...
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