Troy, MI

Mary was informative and friendly.

Mary was very helpful and very informative with my house buying experience.

That she gave us good expectations and made sure it was done as soon as possible. Thanks a lot.

Lora was always available to answer our questions and helped us get through the process quickly and painlessly.

I originally applied online with no response. After a few days, I contacted the branch office and an agent was unavailable. When we did connect, I was going to be put off a week due to vacation. Lora contacted me later that same day and made...

The speed and efficiency

I am a first time home buyer and I was very nervous and overwhelmed with everything. Mike was AMAZING through the whole process. He answered any questions I asked (even if I asked them multiple times), calmed any fears I had, and kept me informed...

Mike is a great guy and informative. A V.A. loan can be a long and stringent process and Mike was able to walk me through it and pointed out certain stuff I qualify for being a disabled veteran.

Ilene was super nice and made me feel comfortable through the whole process.

Ease of communication. Direct instructions. Friendly and thorough process. Gave an expected timeline beforehand. Thanks Mike.