Troy, MI

Very knowledgeable. Always keeps my best interest in mind.

Her knowledge and experience really showed! Went the extra mile to make sure I was in the loop and to make sure I was being put 1st in every situation! Also her people skills are amazing!

The ease of putting everything together, and the speed that the whole process took.

From beginning to the end of the REFI process was made easy with the orientation to the refi process and very step through the information gathering and transmitting. Ilene even acknowledged the receipt of emailed filed all along the process....

Mary goes over the best option for you and explains everything in detail that will be happening. Keeps you at ease that everything will go well.

Im so glad I had the opportunity and the pleasure of doing business with Ms. Ilene and the great institution she represents. I cannot say enough good things about her, she is patient, very knowledgeable, detailed oriented, ALWAYS available...

Mary makes the process extremely smooth and easy. She is knowledgeable and gets back to you quickly with any questions you have. She made the process so much more enjoyable and friendly! Mary is a great partner to have through the process of...

Convenience, I was able to do everything online and she was great about communicating everything to me.

Constant open communication; plan of action and execution of entire loan process

Very professional