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Troy, MI
Troy, MI

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Lora made it great. She handled our requste with our best interest in mind. She was always available when we had any questions and was easily reachable. She is great to work with. Thanks for hiring her.
Buena comunicación, con profesionalismo y prontitud.
Graciaa
Reply from Felix Yero - AmeriCU Mortgage
November 1st, 2025 02:59 PM
Gracias por tu comentario, Lilia. Valoro mucho tus palabras sobre la comunicación, el profesionalismo y la prontitud en mi servicio. Si en algún momento necesitas más ayuda o tienes preguntas, no dudes en contactarme. Tu calificación de 5 estrellas...
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Felix did a great job at explaining every step of the process and answering all of the questions I had
Reply from Felix Yero - AmeriCU Mortgage
October 31st, 2025 02:23 AM
I'm glad to hear that my explanations were helpful and that all your questions were answered, Nina. Ensuring clarity in every step is something I strive for, and I'm pleased it contributed to your experience. Thank you for the 5-star review....
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Ilene is wonderful to work with and was extremely helpful taking care of a very tight timeline. She is an absolute asset to any organizatio!
Reply from Ilene Lubin
November 5th, 2025 02:52 PM
Thanks Michael and Susan!
I always love the challenge to help close a loan that another bank was unable to do! Enjoy your stunning waterfront condo! Keep in touch!
Prompt responses and actions
Ilene has made this experience so effortless for me from the start to finish... no complication or back and forth emails that at times can be so overwhelming and stressful. I have already referring friends and family to speak to her. THANK...
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Reply from Ilene Lubin
November 5th, 2025 02:51 PM
Thanks Geraldine! I am so happy we were able to work with you to get everything back to "normal"! Now you can breathe more easily for sure. Keep the faith and stay the course! And, of course, keep in touch!
very responsive and informative, would definitely recommend
Reply from Felix Yero - AmeriCU Mortgage
October 29th, 2025 12:11 PM
It's great to hear such positive feedback on my responsiveness and the information I provided, Pedro. Your recommendation is truly appreciated. If there's anything more you need or any questions you have in the future, feel free to reach out....
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MR. Felix is an extraordinary person. Best experience ever.
Reply from Felix Yero - AmeriCU Mortgage
October 28th, 2025 05:46 PM
It's wonderful to hear such positive words about your experience, Linda. I'm glad I could contribute to making it the best for you. Thank you for taking the time to share your thoughts and for the 5-star rating. If you ever need anything else...
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Lora was extremely helpful throughout the entire process. There to answer any and all of our questions. She made everything about this process very smooth. We would recommend Lora to anyone and would definitely work with her again!
Each day i realize we meet people for every reason but some how i happen to meet with mr Felix Yero at my job at a seminar and he was someone who makes a big difference in my life by give me the help I never experienced in my 23 years of owening...
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Reply from Felix Yero - AmeriCU Mortgage
October 27th, 2025 03:04 PM
I'm truly grateful for your kind words, Dionne. It’s meaningful to hear that I could make a positive impact on your refinancing journey and provide peace of mind. Ensuring that your needs are understood and addressed is important to me. Thank...
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