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Total Mortgage - Braintree, MA

Braintree, MA
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In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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5 Star
91%
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6%
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Reviews from Web
  • R
    Rini M
    Millersville, MD
    Posted on August 11th, 2024 11:52 AM
    Kevin and his team were in constant communication and made the process very smooth.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you so much for your kind words, Rini. I'm delighted to hear that you found our communication to be constant and the loan process smooth. At Embrace Home Loans, we strive to provide the best service possible and it’s great to know we...
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  • S
    Susan S
    Haverhill, MA
    Posted on August 8th, 2024 02:27 PM
    Everything
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear about your positive experience, Susan! It was a pleasure to assist you in your home purchase. I always strive to provide top-notch service for my clients at Embrace Home Loans. Your 5-star review means a lot to me. If you...
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  • J
    Jeffrey S
    Haverhill, MA
    Posted on August 8th, 2024 02:24 PM
    There were challenges in complying with insurance requirements. Kevin and team did an outstanding job resolving. Best service possible
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you for your positive feedback, Jeffrey! I'm so glad you appreciated our efforts in resolving the challenges concerning the insurance requirements. It was our primary goal to provide the best service possible. Nothing makes me happier...
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  • E
    Emily H
    Barrington, RI
    Posted on August 4th, 2024 03:46 PM
    Communication was great.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm glad to hear that you were satisfied with the communication during your loan purchase, Emily. It's important to us at Embrace Home Loans to keep our clients informed and updated. Thank you for leaving a review and for your rating of 4.33...
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  • M
    Michael B
    Foxboro, MA
    Posted on July 31st, 2024 01:41 PM
    Kevin is the ultimate professional & is backed by a great team. Brandon was unbelievable to work with and was always available, super responsive (like 15 mins max) which I was shocked by. Really don't think we would have gotten the house without...
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you for the glowing review, Michael! It was a pleasure to assist you in your home buying journey. I strive to provide the best service to my clients and I'm glad to hear that you appreciated my responsiveness and professional approach....
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  • D
    Deborah R
    Perry Hall, MD
    Posted on July 16th, 2024 10:30 AM
    Kevin was great from start to finish! He was always available to answer any concerns and always addressed us with a pleasant voice. So many times we called him with questions we had and he always greeted us in a cheerful way, willing to listen....
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm absolutely overjoyed to hear about your positive experience with me, Deborah. It's always my goal to be available and provide answers to all your concerns. It's a pleasure to hear that my cheerful demeanor and expertise were appreciated....
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  • W
    Wanda C
    Perry Hall, MD
    Posted on July 6th, 2024 11:47 AM
    Kevin was our advocate he never gave up getting us in our new home. My husband and I became very close to Kevin. He cared and walked us thru the new construction build. He truly works for his clients and treat them like family. Thank you so...
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm sincerely touched by your kind words, Wanda. It was my utmost pleasure to guide you through the process of your new home construction. Being described as an advocate is truly heartwarming, and treating my clients like family is what I strive...
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  • J
    Jennifer M
    Mastic Beach, NY
    Posted on June 27th, 2024 03:06 PM
    Kevin and his team always keep me in the loop and explained things I didn’t understand. While they also went above and beyond to make sure I had the best rates possible and the easiest transaction. I don’t see a reason to ever go elsewhere!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you very much, Jennifer, for your kind words and the fantastic 5-star rating. It was a pleasure to assist you with your cash-out refi. My team and I strive to provide clear communication and the best rates for our clients, ensuring a...
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  • W
    Walter D
    Bailey, CO
    Posted on June 20th, 2024 05:37 PM
    Kevin and Brandon saved the deal
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm incredibly grateful for your feedback, Walter. It's always reassuring to know that our efforts are making a positive impact. I'm pleased that Brandon and I could assist in making your purchase through Embrace Home Loans a success. Your...
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  • T
    Tricia B
    Easton, PA
    Posted on June 18th, 2024 08:34 PM
    Kevin makes it easy fast and simple! Thank you Kevin!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear about your positive experience, Tricia. I believe simplicity is key when facilitating home loans, so I'm glad you found the process easy and fast. Your satisfaction is my top priority. Thank you for choosing Embrace Home...
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    About
    In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)