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Total Mortgage - Braintree, MA

Braintree, MA
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In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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Reviews from Web
  • T
    Troy N
    Conway, SC
    Posted on October 6th, 2024 02:31 PM
    Quick efficient communicative.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear about your positive experience, Troy. It's always my goal to make the loan process as quick, efficient, and communicative as possible. Thank you for choosing Embrace Home Loans for your purchase, and for the outstanding...
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  • K
    Kyle D
    Millersville, MD
    Posted on October 4th, 2024 01:48 AM
    Easy to talk to, great rates, excellent communication with the entire team, available whenever we needed him. Could not have asked for a better and more professional loan officer!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I appreciate your kind words, Kyle! I'm thrilled to hear you felt our communication was excellent and that you found our rates to be great. Knowing you were satisfied with my availability and professionalism makes all the hard work worthwhile....
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  • B
    Bhavya B
    Millersville, MD
    Posted on October 4th, 2024 01:46 AM
    We had the pleasure of working with Mr. Kevin for our VA loan, and as first-time homebuyers, we couldn't have asked for a better experience. From the very start, he was incredibly easy to talk to and always available whenever we had questions....
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm truly thrilled to hear about your positive experience, Bhavya. Assisting first-time homebuyers like you is always a rewarding process. I'm glad I was able to make the VA loan procedure easy to understand and as stress-free as possible for...
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  • C
    Charles B
    Millersville, MD
    Posted on October 3rd, 2024 02:27 PM
    Kevin was responsive and proactive on a short-fused loan on new construction. He hit all deadlines and we closed on time. Thank you
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm glad to hear that your experience with Embrace Home Loans was a positive one, Charles. Meeting deadlines and ensuring a smooth process is always my top priority, especially with something as time-sensitive as a new construction loan. It...
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  • K
    Kiran R
    Hanover, MD
    Posted on October 1st, 2024 06:48 PM
    Timely help
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you for the feedback, Kiran. I'm pleased to hear that you found the service timely. At Embrace Home Loans, we always strive to ensure our customers have a seamless experience. Your rating of 4 stars encourages us to work even harder and...
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  • J
    Jonathan F
    Wethersfield, CT
    Posted on October 1st, 2024 12:28 AM
    Kevin was great, patient with us and ultimately got us through the process successfully and did everything to make sure of it. Unfortunately we ran into a few surprises and had to submit documents over and over due to involves staff changes...
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you for the review and the kind words. This is what happens when the build takes 2 years to complete, staff and program changes. Original loan was a conventional loan then it became a jumbo loan and when programs change like that, the...
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  • C
    Carolyn M
    Owings Mills, MD
    Posted on September 24th, 2024 01:08 PM
    Every time I will call Kevin and ask him a question He will give me an answer and make sure everything went nice and smooth and make sure I had the right answer that I needed. I really appreciate for him very patient and that’s what I needed....
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear that you had such a positive experience with your loan purchase, Carolyn. Providing clear and accurate answers to your questions is always my top priority, and I'm glad that I was able to make the process smooth for you....
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  • T
    Tabatha S
    Galloway, OH
    Posted on September 10th, 2024 10:25 AM
    Fast and great communication
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you for your feedback, Tabatha. I appreciate you taking the time to review my service. I'm glad to hear you found the process quick and the communication efficient during your cash-out refinance with Embrace Home Loans. Your satisfaction...
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  • A
    Amira H
    Owings Mills, MD
    Posted on August 22nd, 2024 02:59 PM
    Kevin was very professional and knowledgeable about the home buying process. Having him in my corner was amazing, especially since I’m a first time homebuyer and know nothing about this area. He did an amazing job of guiding me through.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm truly delighted to hear about your positive experience, Amira. It was my pleasure to help guide you through your first home buying process. Your feedback is greatly appreciated and it’s always encouraging to hear that my knowledge and professionalism...
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  • N
    Nicole M
    Hanover, MD
    Posted on August 18th, 2024 01:39 PM
    Kevin made the process smooth, stayed in contact, and eased my anxiety through everything.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear that you found my service satisfactory, Nicole. It's always my aim to make the loan process as smooth and stress-free as possible for my clients. Thank you for trusting me and Embrace Home Loans with your purchase. I appreciate...
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    About
    In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)