

The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Communication, professionalism,
Reply from Nabria Beck
January 2nd, 2026 04:43 PM
Thank you for your feedback, Micah. I'm glad the communication and professionalism were up to your expectations. If there's anything else you need or any questions come up, don't hesitate to reach out.
Not having or feeling stressed about becoming a home owner
Reply from Stewart Good
December 29th, 2025 05:27 PM
It's great to hear that the process felt stress-free for you, Ronisha. My goal is to make the journey to homeownership as smooth and comfortable as possible. Should you have any questions or need further assistance down the line, please don't...
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Everyone in the office was very nice and responsive. that helped make a somewhat difficult process for the normal person a bit easier. many thanks.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm grateful for your feedback. It's good to know that the responsiveness and support made the process easier for you. If there's anything else I can assist with, please let me know.
Chris went above and beyond to satisfy my questions. There were many times I was very concerned and he was able to help me thru the process . Thank you Chris
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I appreciate your kind words, Patricia. I'm glad I could help address your concerns and guide you through the process. If there's anything more I can do for you in the future, please don't hesitate to get in touch.
Nabria demonstrated outstanding professionalism, strong attention to detail, and a proactive approach in resolving conflicts.
Reply from Nabria Beck
December 22nd, 2025 08:57 PM
Thank you for your feedback, Shanida. I’m pleased to know that my professionalism, attention to detail, and proactive approach made a positive impact. If you need any further assistance or have additional questions, I'm here to help.
Working with Chris was such a pleasure. He was very kind and patient with, always took time to answer all our questions. I look forward to working with Chris again the future and will recommend anyone looking to purchase a home.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm grateful for your kind words, Danny. It's rewarding to know that I could assist you and Angela with patience and clarity. Looking forward to the opportunity to work with you again in the future. If you or anyone you know needs assistance...
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Ali was very informative and made the loan process smooth and simple. Thank you again.
Reply from Chris Taylor
December 15th, 2025 09:41 PM
It's great to know that Ali was able to provide the information you needed and made the loan process smooth for you, LaTasha. I'm here if you have any more questions or need further assistance in the future. Thank you for choosing ALCOVA Mortgage....
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Bill and his team are knowledgeable, detailed, personable and very responsive.
Reply from Bill Jones
July 1st, 2026 02:35 PM
I appreciate your kind words, Ginger. It's great to hear that you found our team knowledgeable and responsive. Ensuring our clients feel supported and well-informed is always my goal. Thank you for your feedback!
Thank you to Candace and Deanna top professionals.
Reply from Chris Taylor
December 1st, 2025 02:48 PM
Candace and Deanna will surely appreciate your kind words, Lucia. It was a pleasure working with you, and I’m pleased to hear that you had a positive experience. If there's anything else you need or any questions arise, I'm here to help.
helped make the process much easier and faster
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance