

Ashley Luster
Branch Manager

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Great personality.
Reply from Ashley Luster
August 28th, 2026 07:20 PM
Guerda, thank you for your kind words. I'm glad my personality made a positive impression on you.
Ashley was there every step of the way. I could always pick up the phone and call her.
Reply from Ashley Luster
August 17th, 2026 07:45 PM
Jennifer, I'm grateful for your kind words and happy to hear that you felt supported every step of the way. Being available to answer your calls and assist you was important to me.
Ashley is very in tume with you as a person first then a client. She goes above and beyond to maje sure you understand and are satisfied. She was mostly available for long periods of the day. She is knowledgeable and finds the answers when...
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Reply from Ashley Luster
August 13th, 2026 05:17 PM
Latecia, I'm pleased to know that you felt understood and valued throughout our time working together. Ensuring that you were satisfied and informed was important to me, and I'm grateful for your trust. Thank you for your kind words and for...
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Ashley was really great to work with and so very helpful. She went above and beyond to help reach my goal of buying a home.Ashley always stayed in touch with me thru the process and even talked to me while she was on her vacation to make sure...
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Reply from Ashley Luster
July 13th, 2026 07:38 PM
Cindy, I appreciate your kind words and am glad to hear that you felt supported throughout the homebuying process. It was my pleasure to stay connected and assist you, even during my vacation. Thank you for considering referring me to others...
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Ashley communication and explanation through the process was top teir.
Reply from Ashley Luster
July 1st, 2026 03:48 PM
Jonathan, I'm happy to know that you valued my communication and explanations throughout the process. It's always my aim to provide clear and helpful guidance. Thank you for your kind words!
I cannot thank Ashley Luster enough for all the help and service that she provided throughout this homebuying process. From the beginning Ashley was available to answer any questions or concerns we had. She was always pleasant, even in the...
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Reply from Ashley Luster
June 25th, 2026 01:35 PM
Courtney, I'm so grateful for your kind words and for sharing your experience. It's wonderful to hear that I could help make the homebuying process smoother for you. I'm pleased that my knowledge and options provided were beneficial in your...
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Available and always willing to
Reply from Ashley Luster
June 22nd, 2026 02:55 PM
Brian, I'm grateful for your kind words and appreciate you highlighting my availability. It's important to me that I’m always ready to assist when needed.
Ashley was exstreamly professional.
Ashley was absolutely wonderful! She was so knowledgeable and answered all of mine and my husband's questions. I will 100% recommend Ashley to my family and friends.
Reply from Ashley Luster
June 16th, 2026 02:10 PM
Meredith, I'm so pleased to hear that you found my support helpful and knowledgeable. I truly appreciate your recommendation and am here for any future questions you or your husband might have.
Getting the extra money at the end for my wifi it will help us over the summer
Reply from Ashley Luster
June 15th, 2026 02:52 PM
Garrett, I'm happy to hear that the extra money will be helpful for you and your family this summer. If there's anything else you need, feel free to reach out.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#654709
Hobbies
- Reading
- Exercising
- Hiking
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance