Ashley Luster
Branch Manager
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ashley was so supportive and very active in helping us be able to refinance our mortgage!
Ashley is a very passionate person who cares about her clients. She goes above and beyond to make sure her clients are satisfied and the job is completed.
Reply from Ashley Luster
October 23rd, 2026 06:32 PM
Eugena, I'm pleased to know that my passion and commitment to client satisfaction have made a positive impact. At ALCOVA Mortgage, going above and beyond for our clients is always a priority.
Ashley is very professional and shows compassion when she deals with her clients.
Reply from Ashley Luster
October 19th, 2026 05:39 PM
Julius, I appreciate your kind words about my professionalism and compassion. At ALCOVA Mortgage, ensuring a positive client experience is always my priority.
Ashley was always prompt and great at communicating with us through the whole home buying process! She was always there to answer any questions we had! She was phenomenal!
Reply from Ashley Luster
October 12th, 2026 05:00 PM
Alyson, I'm happy to hear that my promptness and communication made your home buying process smoother. It was a pleasure assisting you, and at ALCOVA Mortgage, ensuring you have all the answers you need is important to me.
Ashley was wonderful to work with, handled many road blocks alobg the way. Would definitely recommend
Reply from Ashley Luster
October 12th, 2026 06:41 PM
Jeremy, I'm glad to hear that you found working with me to be a positive experience, even with the challenges along the way. At ALCOVA Mortgage, it's important to me to provide support and guidance throughout the process. Your recommendation...
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Ashley was always very helpful and quick to get back to me with any inquiry I had. She was very thorough and knowledgeable. I will definitely be recommending her.
Reply from Ashley Luster
October 5th, 2026 02:16 PM
Kaleigh, I'm grateful for your kind words and am pleased to hear that my thoroughness and responsiveness were helpful to you. At ALCOVA Mortgage, providing knowledgeable support is important to me, and your recommendation means a lot.
Ashley is a great communicator and set my nerves at ease during the whole process because she took the time to explain things to me I didn't understand as a first time home buyer! 100% recommend.
Reply from Ashley Luster
September 24th, 2026 05:43 PM
Bethany, I'm pleased to hear that my communication helped ease your nerves during the home buying process. It's important to me to ensure first-time buyers feel informed and comfortable, and I'm glad I could assist you in that way. Thank you...
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She was very open and communicative and it really seemed like she wantwd to help us get the best deal we could/save us as much money as possible!
Reply from Ashley Luster
September 21st, 2026 04:38 PM
Christian, I appreciate your kind words and am glad to hear that my openness and communication made a positive impact. At ALCOVA Mortgage, helping clients find the best deal and saving money is always a priority for me.
Great personality.
Reply from Ashley Luster
August 28th, 2026 07:20 PM
Guerda, thank you for your kind words. I'm glad my personality made a positive impression on you.
Ashley was there every step of the way. I could always pick up the phone and call her.
Reply from Ashley Luster
August 17th, 2026 07:45 PM
Jennifer, I'm grateful for your kind words and happy to hear that you felt supported every step of the way. Being available to answer your calls and assist you was important to me.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#654709
Hobbies
- Reading
- Exercising
- Hiking
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance