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Tennessee Region in Franklin, TN

Tennessee Region, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • C
    Christy D
    Posted on September 23rd, 2026 12:00 AM
    BEST experience!!! Wouldn’t have wanted to work with anyone else! Will definitely deal with them if we ever buy again! All the staff was super helpful and very informative. Kept us updated on every step.
    Reply from Owner
    September 26th, 2026 12:00 AM
    Hello, Christy! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • M
    Megan R
    SEVIERVILLE, TN
    Posted on September 22nd, 2026 04:12 PM
    She was always available and made us feel like we could ask her for help in every step of the way!
    Reply from Kristin Lewis
    September 22nd, 2026 06:58 PM
    I'm pleased to hear that you felt supported throughout the process, Megan. At FirstBank Mortgage, ensuring you feel comfortable and confident in reaching out for help is a priority for me. I hope you, Josh, and the family make a mountain of...
    read more
  • P
    Patricia T
    FRANKLIN, TN
    Posted on September 22nd, 2026 04:11 PM
    Timely, professional and kept me updated on every step . Very impressed .
  • S
    Steve G
    HERMITAGE, TN
    Posted on September 22nd, 2026 03:31 PM
    Tony is great!
    Reply from Tony Byram
    September 22nd, 2026 04:17 PM
    I'm glad to hear you had a positive experience, Steve. It was a pleasure to assist your clients with their purchase at FirstBank Mortgage.
  • B
    Brian M
    HIXSON, TN
    Posted on September 22nd, 2026 03:25 PM
    Chris is always amazing.
    Reply from Chris Shoemake
    September 22nd, 2026 03:35 PM
    I really appreciate you trusting your home buyers with me for their financing needs. Thank you so much Brian!
  • M
    Maria H
    NASHVILLE, TN
    Posted on September 22nd, 2026 02:18 PM
    Karie gets it done. In spite of an HOA not responding, she stayed after it, and got it closed on time. She is a bulldog in making sure her mortgages get closed on time, and she cares for her clients. She is the best!
    Reply from Karie Duke
    September 22nd, 2026 02:29 PM
    Thank you!! Was glad to see this one to the finish line :)
  • L
    Logan D
    HUNTINGDON, TN
    Posted on September 22nd, 2026 01:33 PM
    This was a seamless transaction with no hiccups or delays. Very efficient
  • A
    Anastasia K
    HIXSON, TN
    Posted on September 22nd, 2026 12:25 PM
    Chris made our first time home buying experience so easy! He answered all of our questions and made sure everything was clear.
    Reply from Chris Shoemake
    September 22nd, 2026 03:36 PM
    Thank you so much!
  • K
    Kevin C
    BLOOMINGTON SPRINGS, TN
    Posted on September 22nd, 2026 12:15 PM
    Great communication
    Reply from Brandon Parrish
    September 22nd, 2026 01:09 PM
    I'm pleased to hear that you appreciated the communication. At FirstBank Mortgage, ensuring clear and effective communication is a priority, and I'm glad I could assist you with that.
  • B
    Brent S
    HUMBOLDT, TN
    Posted on September 22nd, 2026 02:07 AM
    Communication was clear and responsive. Helped my wife and I through the loan process.
    Reply from Sheila Greer
    September 22nd, 2026 04:46 PM
    Thank you, Brent, it was a pleasure working with you. Hope all is well and you are both enjoying your new home.
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433