TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Ryan was incredible helping me purchase a home. Went above and beyond to make sure the customer came first. Highly recommend
Reply from Owner
September 16th, 2026 09:39 PM
Thank you so much for trusting me and my team for a second time! Repeat clients are one of the biggest compliments we can receive. Our goal is always to make each experience better than the last and keep the process as smooth and stress-free...
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Mike was very kind and patient and got us where we wanted to be. Very communicative and easy to work with.
Reply from Mike Garretson - Northpointe Bank
July 6th, 2026 03:56 PM
Hello Deanna and Cole. Thanks for the feedback. It means a lot to me.
If I can ever help in any way, please do not hesitate to reach out.
Best of luck.
Mike
for
John Pennington
John was very helpful throughout the process.
Reply from John Pennington
July 9th, 2026 12:35 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
For a first time home buyer they broke down everything to a level that I could understand and really made me feel comfortable with everything. I would highly recommend to anyone.
Reply from Ryan Guess - Northpointe Bank
June 29th, 2026 03:34 PM
Payton, I'm pleased to hear that we could make your first home buying experience comfortable and understandable. It's wonderful to know you felt supported throughout the process. Thank you for your recommendation!
for
John Pennington
A very smooth process.
Reply from John Pennington
July 2nd, 2026 07:46 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brian and his team are awesome super friendly always willing to answer question, do what is needed to make things easy for you. Thank you Brian
Reply from Brian McGuinness
June 24th, 2026 08:47 PM
Thanks so much for the kind words, Steven! Congrats on your move to Middle TN, and please stay in touch!
Process was very smooth. We were sent one list of necessary documents, which were easily obtained and they handled the rest without issue
Reply from Brian McGuinness
June 24th, 2026 08:48 PM
Thanks Trisha! So happy that we could work with you and Jason on this move to Nashville. Please stay in touch if there's anything I can do to help out in the future!
Working with Ryan at Northpointe Bank was an excellent experience from start to finish! He made the entire home loan and mortgage process easy, smooth, and stress-free. Ryan was incredibly knowledgeable, responsive, and always kept us updated...
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Reply from Owner
June 29th, 2026 03:34 PM
Lydia, I'm grateful for your kind words and am pleased to hear that you found the home loan and mortgage process smooth and stress-free. It was important to me to keep you updated and provide peace of mind throughout. Thank you for your recommendation,...
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Working with Brian was truly an outstanding experience from start to finish. Applying for a home loan can often feel overwhelming, but he made the entire process seamless, straightforward, and stress-free. Every step was thoroughly explained,...
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Reply from Brian McGuinness - Northpointe Bank
June 24th, 2026 08:50 PM
Christy! My whole team already misses you! You were the best - and what a fun deal to get through the underwriting process! :) Please stay in touch with me if there's anything I can do for you in the future. Cheers!!!
Emily is the best!!! She was so kind and overly communicated everything with us to make us feel prepared and ready . I will recommend her to all my friends . She was always available for a quick phone call. So grateful!
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Reply from Emily Floyd - Northpointe Bank
June 12th, 2026 01:44 PM
Hannah, thank you so much for taking the time to write this kind review! I am so excited for you both, and it was such a joy working with you on the purchase of your home!! Congratulations and thank you for trusting me to help you through the...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender