TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Great and regular communication on the process, what was needed, and market updates, sometimes at odd hours on nights/weekends. Very much appreciate the time Ryan put in on this one.
Reply from Ryan Guess - Northpointe Bank
February 3rd, 2026 08:16 PM
Thank you very much for your positive feedback, Tim. I'm thrilled to hear that you felt well-informed and supported throughout the process. It's always my goal to ensure my clients have a clear understanding of the process and feel at ease,...
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Brian McGuinness - Northpointe Bank has received a review with 5 star rating from Jaimee M
Reply from Brian McGuinness
May 9th, 2024 12:00 AM
Jaimee and Wesley are 5 star customers! :)
Brian was extremely helpful with this process, and he was always attentive to our needs.He and his team gave us constant updates, reminders, and did so with patience and understanding while we were learning and going through this process.
Reply from Brian McGuinness
April 9th, 2024 12:00 AM
Thanks so much, Ethan! I hope you're enjoying the new place! Please be in touch with me if there's ever a mortgage need or question.
Personable. Detailed. Quick to respond.
Reply from Brian McGuinness
April 12th, 2024 03:56 PM
Thanks so much Klint! It was a great experience on my end, too. I hope you and your family enjoy the new home and the new town!
Mike was so responsive and timely with ever changing deadlines. A pleasure to work with and I would highly recommend.
Ryan always took my calls or called me back within a short time. Great guy down to earth professional all around good to work with. I will use him again
Reply from Owner
April 19th, 2024 07:01 PM
I'm sincerely appreciative of your positive feedback, Paul. It was a pleasure to work with you. I always strive to be available and responsive to my clients. Hearing that this was your experience is extremely gratifying. I look forward to working...
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Ryan always took my calls or called me back within a short time. Great guy down to earth professional all around good to work with. I will use him again
Reply from Ryan Guess - Northpointe Bank
February 3rd, 2026 08:16 PM
I'm sincerely appreciative of your positive feedback, Paul. It was a pleasure to work with you. I always strive to be available and responsive to my clients. Hearing that this was your experience is extremely gratifying. I look forward to working...
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I really appreciate you helping out my daughter and one of my employees. I tell everyone you are the best. I appreciate you always helping me, my family and friends. Ryan always took my calls or called me back within a short time. Great guy...
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Reply from Owner
April 19th, 2024 07:01 PM
I'm sincerely appreciative of your positive feedback, Paul. It was a pleasure to work with you. I always strive to be available and responsive to my clients. Hearing that this was your experience is extremely gratifying. I look forward to working...
read more
Ryan always took my calls or called me back within a short time. Great guy down to earth professional all around good to work with. I will use him again
Reply from Ryan Guess - Northpointe Bank
February 3rd, 2026 08:16 PM
I'm sincerely appreciative of your positive feedback, Paul. It was a pleasure to work with you. I always strive to be available and responsive to my clients. Hearing that this was your experience is extremely gratifying. I look forward to working...
read more
Overall communication and timeliness.
Reply from Ryan Guess - Northpointe Bank
February 3rd, 2026 08:16 PM
I'm thrilled to hear that you appreciated the communication and timeliness in our interactions, Erica. It's a priority for me to keep the process as smooth as possible for you. Your positive feedback has been very encouraging. Thank you for...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender