TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ryan Guess is the man! He is definition of absolute professionalism. He's a 10 STAR in my book.
Reply from Owner
September 16th, 2026 09:20 PM
I truly appreciate your kind words and thank you for allowing me to do your mortgage.
Ryan is the man! He's an absolute professional. I wish I could give him more than 5 stars.
Reply from Owner
September 16th, 2026 09:22 PM
Kyle. thank you that means a lot coming from you.
Thank you!
Reply from Ryan Guess
September 1st, 2026 01:19 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
We had an outstanding experience working with Ryan on our mortgage. From start to finish, Ryan’s communication was exceptional. He was always responsive, kept us informed throughout the entire process, and made sure we understood what was happening...
read more
Reply from Owner
September 16th, 2026 09:23 PM
I'm grateful for your kind words, Newman. I'm glad to hear that my communication and dedication made a positive impact on your home-buying experience. I know that you had options for lenders and thank you for entrusting me with one of your...
read more
As a first-time homebuyer, I absolutely recommend Ryan Guess. He was extremely responsive, helpful, and explained things clearly. Thank you, Ryan and team!
Reply from Owner
September 16th, 2026 09:24 PM
I'm pleased to hear that your first homebuying experience was positive, Ashley. I'm glad I could provide clear explanations and responsive service. Thank you for recommending me and the team at Northpointe Bank!
Ryan is the best in the business! He was such a pleasure to work with. He is extremely knowledgeable, has great communication And got things done quickly and efficiently.
Reply from Owner
September 16th, 2026 09:25 PM
Thank you so much! I really appreciate the kind words and the opportunity to work together. I always try to make the mortgage process as smooth and efficient as possible while keeping everyone informed along the way. It was a pleasure working...
read more
Mike was amazing to work with. I was very informed through the entire process. I highly recommend Mike and his team.
Reply from Mike Garretson - Northpointe Bank
August 24th, 2026 02:09 PM
Many thanks for the kind words. You were fantastic through the entire process. As always, let me know if I can help in any way.
Best of luck.
I’ve worked with Ryan Guess for years as one of my preferred lenders, but I recently had the opportunity to use him personally for a refinance on one of my rental properties. The process was smooth from start to finish, and Ryan took great...
read more
Reply from Owner
September 16th, 2026 09:29 PM
Jordan, thank you so much, coming from you this means a lot. I look forward to working with you more in the future.
Ryan is a true professional and a leader in the lending business. He goes above and beyond for his clients and will jump through hoops to make a loan happen. When challenges arise, he’s incredibly creative in coming up with a plan and finding...
read more
Reply from Owner
September 17th, 2026 12:28 PM
Thank you so much! I truly appreciate the trust and confidence you place in me and my team. Every loan has its own set of challenges, and I’ve always believed my job is to find solutions, not excuses. Getting our clients to the closing table...
read more
Communication regarding documentstion, financials, and the alike was clear and straightforward. His picked up the phone anytime I had a question. Overall, I had an awesome experience buying my first home.
Reply from Ryan Guess
August 17th, 2026 04:17 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
31–40 of 1046
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender