

TN, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Brian made everything as easy as it could possibly be. My wife and I were never worried about whether we would close on time or if the documents made it to the lender in time. Brian was always there whenever we had questions and brought us...
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Reply from Brian McGuinness
March 1st, 2026 04:37 PM
Nick, thanks so much for your comments! You and Katie were so great to work with and I'm so glad to have been your lender in this purchase. Please be in touch with any questions or concerns going forward, and I'll surely let you know if any...
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Ryan Guess and his assistant Casey were an absolute dream team to work with! From start to finish, they were knowledgeable, professional, and incredibly pleasant throughout the entire home buying process. They always followed up promptly and...
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Reply from Owner
February 26th, 2026 04:18 PM
Thank you for sharing such a positive review, Savannah. It's gratifying to know you felt supported throughout your home buying journey. I'm pleased that my assistant Casey and I could provide the knowledge and professionalism you needed, even...
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Mr. Guess was there to assist in every aspect of my loan process.Answered every question and returned any messages promptly when I left messages.Would recommend him to anyone looking to get their new home 🏠 loan purchase.Great Service 👍
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Reply from Owner
February 26th, 2026 04:18 PM
I appreciate your thoughtful feedback, Ro'sieyah. It's important to me to be available and responsive throughout the loan process, so I'm glad to hear that I could assist you effectively. Thank you for your recommendation. If there's anything...
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Amanda is the best!
Reply from Amanda Jones - Northpointe Bank
February 24th, 2026 06:00 PM
Thank you so much Lee! You were the absolute best throughout the process. I cannot wait to see how you transform your new home. Stay in touch and send me pictures!
The lady's were caring and listened to what I said. 2 of the best people you will meet. They worked hard for my benefit.
Reply from Amanda Jones - Northpointe Bank
February 24th, 2026 06:02 PM
Callie, I am so happy for you!! Thank you for trusting me to be your loan officer and for letting me be apart of your process. I hope you love your new home and keep me in mind for anything you need in the future!
Provided assistance whenever requested. Great follow-up.
Reply from Amanda Jones - Northpointe Bank
February 6th, 2026 04:53 PM
Mr. Parker, Thank you so much for allowing me to be your lender! I hope that both of you love your new house and have many years of memories ahead of you!
It was a nightmare situation. Not due to Mike.
Reply from Mike Garretson - Northpointe Bank
February 5th, 2026 07:33 PM
Thanks a ton for the review. You were incredibly great to work with and I really appreciate your patience and understanding.
As always, let me know if I can ever help in any way.
Love working with Brian.
Reply from Brian McGuinness
March 1st, 2026 04:39 PM
Brandy, you amd Jeremy are the best! Thanks for working with me on your refinance - can't wait to hear how this improves the cash flow!
Emily was amazing from our initial phone call. She was always prompt with responses, walked us through everything that was happening and found a way to make things work for us! Even though I said I'm never moving again after this, if I ever...
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Reply from Emily Floyd - Northpointe Bank
February 2nd, 2026 08:57 PM
Thank you so much, Delaney!! I am so excited for you and your new home. It was such a pleasure working with you! Your kind words mean so much to me, and I am so glad you had a great experience. Thank you for being such an incredible client...
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Emily seemed very interested in making the experince of getting a loan go well for me and causing me as little stress as possible. She was always pleasant and positive in every way. I felt like she was truly invested in making sure I was treated...
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Reply from Emily Floyd - Northpointe Bank
January 27th, 2026 05:27 PM
You were a joy to work with, and I am so grateful that this process allowed us to get to know each other better! Thank you for being a dream customer, and congratulations!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender