

Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Bert B
Reply from Owner
December 24th, 2025 02:18 PM
I'm grateful for the excellent rating, Bert. If there's anything further I can assist with, feel free to reach out.
Kim was wonderful to work with during this
Reply from Kim Connors
December 8th, 2025 04:09 PM
It was a pleasure collaborating with you, Albert. I'm glad to hear that your experience was positive. If you have any questions or need further assistance, I'm here to help.
Helpful, attentive, and easy to work with!
Reply from Kim Connors, Ruoff Mortgage
November 28th, 2025 03:07 PM
I appreciate your feedback, Bryn. It's great to hear that you found the process helpful and easy. If you have any further needs or questions in the future, feel free to reach out.
Definitely a friendly and welcoming process with clear, honest answers on how and whether or not they can help you.
Reply from Owner
February 4th, 2026 02:35 PM
Crystal clear communication is key in a transaction as complex as a new home purchase. It was honor to help you a second time with your home mortgage
I've worked with Alex in the past, and working with him made it feel like a friend was helping me through the process instead of just being a customer . it made a stressful process feel much less frustrating. It also helped that most of the...
read more
Reply from Alex Scheske, Ruoff Mortgage
February 4th, 2026 02:36 PM
Adam that's because you're really cool and I would consider you a friend as well. Thank you so much for choosing to work with me again!
Christy explained everything well and helped us threw the whole experience. She is wonderful to work with.
Reply from Christy Linn
December 4th, 2025 07:27 PM
Vanessa, I am pleased to hear that I was able to explain everything clearly and assist you throughout the entire process. It's great to know that working with me was a positive experience for you. If there's anything else we can do for you...
read more
Travis was on top of things from start to finish. He is very knowledgeable, personable and just an overall great guy to work with!
Reply from Travis Gregg, Ruoff Mortgage
December 2nd, 2025 03:28 PM
Congrats John, so happy for you! Was great to work with you and I am so happy that you had a great experience! Thank you for letting me assist you!
Everything was good :)
Reply from Alex Scheske
February 4th, 2026 02:37 PM
Thanks so much Isabel! Not every lender is able to offer repair escrows I was really happy to have a solution for that unique hurdle that came up. You two got such a steal on this home I'm excited to watch your real estate portfolio continue...
read more
Very helpful and knowledgeable! Made my first time experience an easy process and kept me informed. Great service all around!
Very punctual and knowledgeable! My loan officer made my experience so easy to go through. I have learned so much from them as a new home owner. 10 outta 10!
Reply from Craig Chamberlain
December 5th, 2025 05:55 PM
It's great to hear that your experience was smooth and informative, Jasmine. Being punctual and knowledgeable are key aspects I strive for, especially when guiding new homeowners. If you ever have more questions or need further assistance,...
read more
511–520 of 2478
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us