Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(2,478)

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Joel was very helpful, quickly answering our question and communication in general was great.

Ron and Karen were absolutely AMAZING to work with! They made the process so easy even with the hurdles we had to jump through, they worked hard and took care of everything! Can’t say enough about how great they were! Carrie & Chris

Reply from Owner

December 28th, 2021 01:23 PM

Hi, Truth. We appreciate the rating and are glad we could provide you with a positive experience!

Dave Leightner, was the Best. He was keeping me informed during the whole process of our purchase. Recommend him 100 percent.

Reply from Owner

December 28th, 2021 01:24 PM

Hi, Jim. Thanks for taking the time to share your positive experience. We truly appreciate it!

They were on top of it throughout the process

Ruoff Mortgage - Three Rivers has received a review with 5 star rating from Sherri N

Reply from Owner

December 21st, 2021 03:31 PM

Hi, Sherri. Thanks for the stars rating!

DO NOT use Shanna! Ruoff mortgage itself was fine, but Shanna made a lot of promises she could not keep, set unrealistic expectations for my husband and I, and was never at the office to answer my questions. It was our first time buying a home...

Reply from Owner

December 20th, 2021 09:20 PM

We are sorry to hear about your experience with one of our loan officers, but we thank you for sharing this with us. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers and unfortunately...

I absolutely loved working with Stacey and Emily. I experienced nothing but kind and attentive interactions with them both through the whole process!

Reply from Owner

December 15th, 2021 01:58 PM

Hi, Allie. Thank you for taking the time to submit a review, we really appreciate it!

We love working with Joel! We refer clients to him and will continue. His communication is fantastic and attention to detail is great! He takes all of his loans personally and treats it as if it is his own. Thank you Joel for making this so...

This was an investment property and Joel gave us good advice as to how to structure the loan. His communication was great throughout the process.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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