Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.92

(2,478)

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Christy was very attentive and knowledgeable. She kept us informed every step of the way and fight for us as her client. I would recommend Christy to anyone who is looking for a mortgage. She is probably the best we’ve ever dealt with.

Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Meggin H

Reply from Owner

October 10th, 2023 11:58 PM

Hi, Meggin. Thanks for the stars rating!

Great customer service and super friendly but had a few problems with documents being re-notarized 3 times cause they sent me the wrong documents.

Reply from Owner

October 11th, 2023 01:29 PM

Thank you for your feedback, Kyle. We apologize for any inconvenience caused by the re-notarization of documents. We appreciate your kind words about our customer service and friendliness. Your feedback helps us improve our processes to ensure...

The esign was perfect for someone who works during the day.

Travis was so great to work with! As first-time home buyers, we had plenty of questions that he was always happy to answer for us. We also work outside of normal business hours and he was still always quick to answer and available to talk....

Reply from Travis Gregg | NMLS# 1177090 | Ruof...

October 13th, 2023 07:10 PM

So glad to hear that you had a great experience. I am thankful to have the opportunity to help you with your first home.

Travis was prompt and professional at all times.

Reply from Travis Gregg | NMLS# 1177090 | Ruof...

October 13th, 2023 07:11 PM

Thank you for allowing me to be a part of your home purchase. It was a pleasure working with you.

It was all fast and easy to do .

No comment at this time.

David was a joy to work with. He was very responsive to questions and kept me informed during the entire closing process. I really thought the app was amazing, kept documents organized, and signing forms was so simple. Thanks for a great closing...

Reply from Owner

October 4th, 2023 01:08 PM

Thank you, Tami, for your kind words and positive review! We're thrilled to hear that David provided excellent service and made your closing process smooth and enjoyable. We're glad you found our app helpful and user-friendly too. Thank you...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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