Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.92

(2,478)

Filter by Date

Range

Filter by Rating

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Andrew C

Reply from Owner

April 29th, 2024 01:59 PM

Hi, Andrew. Thanks for the stars rating!

Mr. Strauss was an excellent representative of Ruoff Mortgage and made the entire process incredibly smooth and easy for me. He was informative, helpful, and quick to respond to any questions I had. I am beyond excited for my new home and William...

Reply from Will Strauss

April 29th, 2024 03:50 PM

Thank you Andrew. I will give you my boss's number...you know for the raise and company car idea...both excellent I may add.

Ron, Ryan, and Karen were absolutely amazing people and a great team providing us a super professional service and made things as smooth and painless for us. Their knowledge was very helpful, and they were great at answering all our questions....

Ron, Ryan, and Karen were amazing on answering all our questions and the online Bulter service made everything super easy and quick during this whole process. This team was super professional, and I thought it was very genuine and thoughtful...

Stacy Deitrich, Ruoff Mortgage has received a review with 5 star rating from Roberta D

Stacy was promt with returning emails. She was very communicative and kept us up to speed throughout the entire process!!

Reply from Stacy Deitrich

May 1st, 2024 06:28 PM

I'm incredibly grateful for your kind words, Roberta! Your feedback means so much to me. Making sure you are kept informed throughout the entire process is vital to me, and I'm thrilled to hear that I was able to provide that for you. I'm proud...

Went better than expected. Would do it again. Stacy handled documents and answered questions around the clock. Not your average lender.

Reply from Owner

May 1st, 2024 06:31 PM

I'm thrilled to hear that your experience was better than expected, Terry! Your satisfaction is my top priority, so it's wonderful to know I was able to provide you with the level of service you deserve. I am happy to handle your documents...

We were able to do most everything through email and online documents. Didn't have to take off early from work to handle this. Loan butler site works great. Gives a time-line of where we were and what was needed. Thanks again guys

Reply from Stacy Deitrich

May 1st, 2024 06:29 PM

I'm thrilled to hear that you found our process convenient and efficient, Terry! We at Ruoff Mortgage always strive to make things as easy as possible for our clients, and I'm glad the Loan Butler site was helpful to you. Thank you for the...

Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Ed B

Reply from Owner

July 11th, 2024 02:55 AM

I'm truly grateful for your kind words, Ed. Your 5-star rating means a lot to me. It was my pleasure to assist you at Ruoff Mortgage and I look forward to our continued relationship in the future. Please don't hesitate to reach out if you need...

Kim answered all my questions almost immediately; no matter how ridiculous they may have been. She helped me through the process even after "Normal" business hours. Kim was always honest me and responded considerately at all times. I would...

Reply from Kim Connors

April 29th, 2024 02:49 PM

Thank you so much, Ed, for the glowing review and the perfect rating. I'm genuinely pleased to hear how satisfied you were with the service I provided. It was an absolute pleasure to help you navigate through the mortgage process, no matter...

1601–1610 of 2478

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us