Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
On the preliminary closing disclosure, the purchase price was listed $2,000 more, and the appraisal fee was not listed as paid. So our mortgage was then reduced by $2,000 which we were surprised it was done that way. Who made the mistake on...
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Reply from Stacy Deitrich, Ruoff Mortgage
September 9th, 2024 01:45 PM
Thank you, Karl, for your honest feedback regarding your recent experience with Ruoff Mortgage. I sincerely regret the miscommunication and any inconvenience it may have caused you along the way. Your comments about the purchase price discrepancy...
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Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Ryan B
Reply from Owner
September 9th, 2024 08:43 PM
I'm thrilled to hear about your 5-star experience with us here at Ruoff Mortgage, Ryan. Your satisfaction is our top priority and it's rewarding to know we hit the mark! If you ever need assistance in the future, don't hesitate to reach out....
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They are easy and friendly to work with would use them again
Reply from Will Strauss, Ruoff Mortgage
September 9th, 2024 08:42 PM
Hi Ryan, thank you for the stellar review! It's great to hear that you found working with us at Ruoff Mortgage to be easy and friendly. We're thrilled to know you would use our services again. We certainly look forward to any future opportunities...
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Christy Linn, Ruoff Mortgage
Christy at Ruoff Mortgage was very easy to work with and helpful in finding me the best loan and plan for purchasing a home for myself.
I noticed that Stacy was very helpful. She was fast to respond to any questions I had! She had great knowledge of everything.
Reply from Stacy Deitrich, Ruoff Mortgage
September 6th, 2024 04:05 PM
I'm absolutely delighted to hear that you found our services to your satisfaction, Bailee! Speed and knowledge are indeed two core values I strive to uphold in my role. I truly appreciate you taking the time to share your feedback and rate...
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Christy Linn, Ruoff Mortgage
My loan officer explained the loan process every step of the way, and answered all of my questions right away. The process was very organized and the online tools were easy to navigate.
Reply from Christy Linn
September 15th, 2024 12:04 PM
Thank you, Josef! I'm glad to hear that you found our process organized and our online tools easy to navigate. Your feedback is very much appreciated. It was a pleasure helping you throughout the loan process. If you have any more questions...
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Ruoff Mortgage - Niles
This was my first time getting a house. My first going through a Lender and Realtor also. It was an interesting journey, to say the least. There were a lot of to do list items. It took almost 8mo to get to what they call Closing!There were...
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for
Ruoff Mortgage - Niles
This was my first time getting a house. My first going through a Lender and Realtor also. It was an interesting journey, to say the least. There were a lot of to do list items. It took almost 8mo to get to what they call Closing!There were...
read more
Reply from Owner
September 6th, 2024 02:35 PM
Thank you for sharing your experience, Brandon. We understand that buying a home can be a long and sometimes stressful process. We're glad that Ruoff Mortgage and your realtor were able to provide the support and guidance you needed to reach...
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Ron was very knowledgeable and also super helpful throughout the whole process. He ensured that we had what we needed when we needed it and never waited around.
Reply from Ron Rogers
September 13th, 2024 07:39 PM
Happy to know that you found the process helpful, Brayden! It was a pleasure to assist you on your journey with Ruoff Mortgage. I strive to ensure my clients have what they need, when they need it. Your positive feedback means a lot. Feel free...
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Kim Connors, Ruoff Mortgage
Courtesy, friendly, a very pleasant experience 😎!
Reply from Kim Connors
September 17th, 2024 06:18 PM
Thank you so much for the stellar review, Michael! I'm thrilled to hear that your experience at Ruoff Mortgage was pleasant and friendly. Your satisfaction is my top priority, so it's fantastic to know I was able to meet your expectations....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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