Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(2,478)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Kim was very hands on. I could contact her to ask questions, anytime. She was patient and made sure I understood the process.

Reply from Kim Connors, Ruoff Mortgage

November 25th, 2024 05:06 PM

I'm really happy to hear that you felt supported and informed throughout your experience with Ruoff Mortgage, Sharmaine. Your satisfaction is a top priority for me and I always strive to be as available and helpful as possible. Thank you for...

Say it on top of getting the best price rates and experience possible the entire team was absolutely amazing. Could not be happier

Reply from Dave Leightner

December 5th, 2024 04:06 PM

I'm really pleased to hear your positive feedback, Brittany! It's great to know that you were satisfied with the rates and experience we provided at Ruoff Mortgage. It's always our goal to offer the best service to our clients, and your kind...

Excellent customer service!! They are great to work with!! There is a portal that keeps track of your documents and what else is needed so it's a very smooth process. I would highly recommend them and if I am in need of a mortgage again, I...

Dave is a pleasure to work with. He is fast, friendly, and excellent to work with. He explained everything in detail so I would know what to expect. i called and messaged Dave many times with questions and he was always kind, compassionate,...

Reply from Dave Leightner

December 5th, 2024 03:27 PM

Hello William, I'm genuinely thrilled to hear such positive feedback. Thank you for the perfect rating! I strive to always provide fast, friendly, and detailed service to all customers. I'm pleased to know that I was able to meet your expectations....

Kim is AMAZING! As a first time home buyer I felt so comfortable and ready when buying my home. She is always on it, communicates at all hours, and is very knowledgeable. Highly recommend.

Reply from Kim Connors, Ruoff Mortgage

June 13th, 2025 08:12 PM

It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!

Kim is AMAZING! As a first time home buyer I felt so comfortable and ready when buying my home. She is always on it, communicates at all hours, and is very knowledgeable. Highly recommend.

Reply from Owner

November 25th, 2024 02:05 AM

I can't begin to express my gratitude for your kind words, MaKayla. It was a pleasure guiding you through your first home buying experience. I'm delighted to have made the process comfortable for you and to have been able to provide the advice...

Kim was amazing. Ian Stewart higy recommended her and I'm glad we listened! Kim went above and beyond with her job. She always communicated even on holidays/ weekends and we were never confused or surprised during the process. We were more...

Reply from Kim Connors, Ruoff Mortgage

November 25th, 2024 02:07 AM

Thank you so much for the glowing review, MaKayla! I'm delighted to hear that you felt well communicated with and supported throughout the process - I strive to make every step as clear and simple as possible. Your recommendation means the...

The communication was very excellent.Thank you

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

I'm thrilled to hear that you had such a positive experience with our communication at Ruoff Mortgage, askyfullofstars. Your feedback is greatly appreciated and it's wonderful to know that we were able to provide excellent service. Thank you...

The way the whole process not be so stressful at all

Reply from Christy Linn

December 3rd, 2024 02:17 AM

Thank you, Martin, for the wonderful review and for giving me a 5-star rating. I'm absolutely delighted to hear that you found the entire process with Ruoff Mortgage stress-free. It's always my goal to make the mortgage process as easy and...

Christy was extremely helpful and patient in explaining all of the steps in buying a first home! I would suggest her every time to someone else!

Reply from Christy Linn

December 2nd, 2024 06:44 PM

I'm absolutely thrilled to hear that you had such a positive experience, Rain! Walking you through the process of buying your first home was my pleasure and I'm glad I could be there to help explain the steps. Your recommendation means a lot...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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