Southwest Funding Corporate — 4.85★ Mortgage Loan Officer in Dallas, TX

Working with Shay was an absolute dream from start to finish. Buying a home can be overwhelming, but their knowledge, patience, and professionalism made the entire process smooth and stress-free.

Reply from Shay Yates

October 1st, 2025 08:09 PM

Hello Tia,Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with us was smooth and stress-free. Our goal is to make the home buying process as seamless as possible, so it's great to know we succeeded...

Smooth transaction lots of compassion and care!

Reply from Southwest Funding

September 17th, 2025 08:08 PM

I’m pleased to hear that you found the transaction smooth and appreciated the compassion and care throughout the process. If there’s ever anything else you need or further assistance, feel free to reach out.

Shay is amazing. I’ve never had a loan officer more concerned about her clients well being and what they are buying. She has great communication and closes her deals on time. I highly recommend Shay and her company. 💯

Reply from Shay Yates

October 1st, 2025 08:09 PM

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team. It's our priority to ensure every client feels well-supported and informed throughout the process. We appreciate your recommendation...

Shay is amazing. I’ve never had a loan officer more concerned about her clients well being and what they are buying. She has great communication and closes her deals on time. I highly recommend Shay and her company. 💯

Reply from Owner

October 1st, 2025 08:09 PM

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team. It's our priority to ensure every client feels well-supported and informed throughout the process. We appreciate your recommendation...

She’s the best in the business when it comes to helping fellow investors and first time buyers at getting into a home. FIVE STARS ALL DAY!

Reply from Shay Yates

October 1st, 2025 08:09 PM

Hi Lenaille,Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us. Helping investors and first-time buyers find the perfect home is our passion, and your kind words truly mean the...

She’s the best in the business when it comes to helping fellow investors and first time buyers at getting into a home. FIVE STARS ALL DAY!

Reply from Owner

October 1st, 2025 08:09 PM

Hi Lenaille,Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us. Helping investors and first-time buyers find the perfect home is our passion, and your kind words truly mean the...

great service

Reply from Alejandro Bernal

September 17th, 2025 06:18 PM

I’m glad to hear that you appreciated the service, Alejandro. Your feedback is truly valued, and I’m here if you need any assistance or have further questions. Thank you for working with me at Southwest Funding.

Shay and her team have been tremendous throughout this whole process!! We had a few minor hiccups not fault to anyone but they kept us informed through everything and every step! If you are a first time home buyer or considering becoming one...

Reply from Shay Yates

December 17th, 2025 05:00 PM

Your positive feedback means a lot to me, Brittany. I'm glad we could keep you informed every step of the way and support you throughout the process. It's wonderful to know that you felt confident with my team's assistance. If you have any...

This is the second closing with Wendy. She is GREAT! Customer service is outstanding even when she was on vacation. This was not an easy close! The entire process was easy!

Reply from Wendy Davis

September 15th, 2025 04:15 PM

Thank you for the kindness. It's easy to work with kind people that understand some things happen we are not in control of from the other side of the transaction. We have to adjust, and you did that with a great attitude. You were a true partner...

I was able to all questions when I don't understand things. It was a great experience.

Reply from Southwest Funding

September 17th, 2025 02:18 PM

I'm glad that you had a positive experience and felt comfortable asking questions when things weren’t clear. It's important to me that the process is understandable and smooth for you. If there’s anything else you need help with, don’t hesitate...

Southwest Funding Corporate, Dallas, TX