Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,177)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,177)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Jamie was always available to answer any questions I had. I could also text her, rather than call. That’s a big plus for me! Thank you!

Reply from Jamie Stephenson

May 13th, 2024 01:41 PM

Thank you Janel, and Congratulations on your new home purchase.

Updating from 5star review because they sold my mortgage to a horrible company that is being investigated by the Federal Trade Commission. This is just sad im now dealing with out of state company that has horrible reviews. You may get a loan...

Reply from Owner

September 2nd, 2023 08:41 AM

Hello Rebecca, Thank you for taking the time to leave us such a kind review! We're delighted to hear that you had a positive experience with our knowledgeable staff, especially JD. We understand the importance of providing personalized and...

A fast and responsive closing.

Reply from Jason Kain

November 10th, 2025 07:13 PM

Thank you!

He was responsive. He was fast.

Reply from Jason Kain

November 10th, 2025 07:13 PM

thanks for the 5 star!

Ruoff Mortgage - Greenwood has received a review with 5 star rating from Moriah S

Reply from Owner

August 7th, 2023 02:56 AM

Hi, Moriah. Thanks for the stars rating!

Tom was wonderful to work with and I can't think of a way this whole process could have been made easier. Even closing day was simpler than typical! The title company told me how lucky I was to go with Ruoff because they have the smoothest...

Reply from Tom Schabel | NMLS# 664593 | Ruoff ...

August 7th, 2023 01:11 PM

Moriah, thank you for your kind words and for taking the time to leave a review. I'm glad that you found the process easy and that closing day was a breeze. We try to make home financing as simple and stress-free as possible. Thank you for...

Ruoff Mortgage - Greenwood has received a review with 5 star rating from Ashley P

Reply from Owner

August 6th, 2023 11:34 PM

Hi, Ashley. Thank you very much for your rating! We are glad you had a pleasant experience.

This was our first home so we were very new to the process. Donnie was informative and very pleasant to work with. Most importantly, he made me feel comfortable during the process. 5 out of 5 I would recommend Ruoff to my friends and family....

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:05 PM

Thank you, Ashley, for your excellent review! I am so pleased to hear that we made your first homebuying experience comfortable and was able to provide you with the information you needed. I strive to provide the best service to our customers,...

Barry was extremely helpful the entire process. It made things much easier.

Brittany was great in every way. Loved working with her! Can't say enough good things about her and her assistant I also worked with. I don't know how much the underwriting is part of ruoff. But that part was very unpleasant. I hope no one...

Reply from Brittany Eckerle | NMLS# 2220711 | ...

August 9th, 2023 02:34 PM

Thank you for the kind words, Nathan! I am so glad to hear that you enjoyed working with me and my assistant. I am sorry to hear that the underwriting process was stressful for you. We strive for the best customer service experience possible,...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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