Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,192)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,192)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Karan and Jennifer were great through the entire process. I appreciate their helpfulness and knowledge in navigating a complicated process and making it make sense for us. I look forward to Ruoff servicing my loan and guiding us through the...

Reply from Owner

March 27th, 2024 06:06 PM

Thank you so much for taking the time to leave such a kind review Kory! We at Ruoff Mortgage are incredibly grateful for your positive feedback.Karan and Jennifer are dedicated to making the loan process as smooth and understandable as possible...

The best thing was the loan officers attitude, he (Doug) was so great to work with, he took all our questions into perspective and consideration with patience. With that being said, communication was little and I felt left out of the "loop"...

Reply from Doug Bedwell, Ruoff Mortgage

May 28th, 2024 05:20 PM

Hi Michael, I appreciate your feedback and I'm glad to hear you found our interactions positive. I strive to provide the best service to my clients, and your kind words truly mean a lot. Congratulations on becoming homeowners! It was a pleasure...

Working with Ruoff was a great experience. Dan and Chelsea were knowledgeable and professional, and they kept me informed and on track throughout the process of obtaining my mortgage. Thanks!

Reply from Dan Dayhuff, Ruoff Mortgage

May 29th, 2024 02:58 PM

I'm thrilled to hear that you had a great experience working with us at Ruoff Mortgage, Meredith! Your feedback means a lot. I'm glad to know that Chelsea and I were able to provide you with the knowledge and professionalism you needed during...

Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.

Reply from Owner

March 25th, 2024 11:53 AM

Thank you so much, Sara, for your kind words and for rating us 5 stars. I'm happy to hear that you had such a positive experience. I strive to provide the best service and reassurance for all of my clients and I'm glad I was able to do that...

Kyla was so wonderful. She responded timely, was so patient and gave us reassurance when needed. Kyla never made us feel like a bother anytime we had questions. Our experience was just amazing.

Everyone was Knowledgable, friendly and thoughtful!

Reply from Kyla Henry | NMLS# 809195 | Ruoff M...

March 25th, 2024 11:53 AM

I'm so pleased to hear your positive feedback, David! It's our goal at Ruoff Mortgage to provide a knowledgeable, friendly, and thoughtful service. Your 5-star review means a lot to me and the team. Looking forward to assisting you again in...

Eli was great to work with and quick to help with any adjustments that I need.

Communication and efficiency on process

Reply from Jamie Stephenson, Ruoff Mortgage

June 3rd, 2024 08:11 PM

Thank you Todd. Enjoy your new home

Vince was available basically 24/7 for any of my questions and/or concerns. When he was out of office, he gave my information to another lady, who reached out on his behalf and I was pleasantly surprised by that! Meghan, his assistant was pleasant,...

Reply from Vince Weddle | NMLS# 320630 | Ruoff...

March 25th, 2024 02:03 PM

Hi Samantha, thank you so very much for a great review. You were absolutely wonderful to work with as well. Please don't hesitate to let me know if you need anything at all. Congrats on your beautiful new home :)

Kyla always took care of whatever I needed and helped me understand the process.

Reply from Kyla Henry

March 25th, 2024 11:53 AM

I'm truly grateful for your kind words, Kelsey. It was a pleasure working with you and I'm happy to hear that I was able to assist you in understanding the process. I'm always here at Ruoff Mortgage to help should you have any future needs....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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