Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,173)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,173)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Kim and her team were very professional and knowledgeable, and treated us like family.

Reply from Kim Melton

August 10th, 2025 04:26 AM

Rosa, thank you for your kind words. I truly appreciate hearing that you felt treated like family and recognized our professionalism and expertise. It's important to me to ensure that every client feels valued and supported throughout the process....

Vince Weddle was terrific!! Was ALWAYS ahead on every step. Carefully amswered every question quickly, expertly and in a way that could easily understand the subject matter. His assistant ,Jennifer , was equally pleasant and easy to work with!...

Reply from Vince Weddle, Ruoff Mortgage

August 4th, 2025 07:14 PM

I'm really pleased to hear you had such a positive experience, Jim. It’s great to know that you felt supported and informed every step of the way. I’m glad my explanations made things clear for you, and I’ll pass your kind words on to Jennifer...

Everything was easy, fast, smooth, hassle-free.

Reply from Vince Weddle, Ruoff Mortgage

August 4th, 2025 07:16 PM

Hi Suanne, I'm happy to hear that your experience was easy and hassle-free. It's always my aim to make the process as smooth and efficient as possible for everyone I work with. If there's anything more I can do for you in the future or any...

Speedy process of it all

Reply from Kim Melton

August 3rd, 2025 12:07 AM

Wendy, I'm so glad to hear that you found the process speedy. It's always my goal to make things efficient and smooth for my clients. If there’s anything more I can do for you or if you have any questions, please don’t hesitate to reach out....

The experience was made super easy and painless.

Reply from Jamie Stephenson, Ruoff Mortgage

August 3rd, 2025 03:43 PM

I'm really pleased to hear that your experience was smooth and hassle-free, Jonathan. Ensuring that the process is straightforward and stress-free is always a top priority for me. If you have any other questions or need further assistance,...

Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Ashlen J

Reply from Owner

April 18th, 2026 10:47 AM

Thank you, Ashlen, for your kind words and for taking the time to leave a review. I'm glad to know that our interactions were positive and met your expectations. Supporting my clients throughout the mortgage process is very important to me....

Jamie was quick to answer phone calls and texts. She was very easy to get ahold of.

Reply from Jamie Stephenson, Ruoff Mortgage

August 3rd, 2025 03:44 PM

I'm glad to hear that I was able to be readily available when you needed assistance, Ashlen. Being responsive and accessible is something I prioritize, so you can feel supported every step of the way. If there's anything more you need or any...

Mark is excellent to work with. Very knowledgeable, friendly and knowledgeable.

Reply from Mark Willen, Ruoff Mortgage

August 5th, 2025 04:21 PM

Thank you, Shauna, for your feedback. I'm glad to hear that you found me knowledgeable and friendly during your experience with Ruoff Mortgage. It's important to me that the process is clear and supportive, and I'm pleased I could meet your...

My loan officer conmunicated Very efficiently and took time to explain all options.

Reply from Tom Schabel, Ruoff Mortgage

August 1st, 2025 03:33 PM

I'm pleased to hear that you found the communication efficient and appreciated the time taken to explain all of your options. It's important to me that you feel informed and comfortable throughout the process. If you have any further questions...

thanks Jamie

Reply from Owner

April 18th, 2026 10:47 AM

I'm grateful for your thanks, Tom. It's my aim to provide service that meets your expectations and ensures a positive experience. If there's anything more you need or any further assistance I can offer, please don't hesitate to reach out. Your...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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