Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,169)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,169)

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5 Star

97%

4 Star

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1 Star

Everything was quick and if I had questions they were answered.

Reply from Donnie Dodson, Ruoff Mortgage

September 2nd, 2025 03:31 PM

It's great to know that everything proceeded quickly and that your questions were promptly addressed. I'm glad to have been able to assist you throughout the process. If there's anything else you need, feel free to reach out. Thank you for...

I think Vince did a great job of keeping me informed to push the process along. The only thing which was probably my fault is that I thought that the 2nd loan was already put in the 1640 Mortgage payment. I did know about a 2nd mortgage and...

Reply from Vince Weddle, Ruoff Mortgage

September 2nd, 2025 03:20 PM

Thank you for sharing your thoughts, Kyle. I'm glad to hear that you felt informed throughout the process. It seems there was some confusion regarding the payment details, and I appreciate your understanding. It's always my goal to ensure every...

From a personal standpoint, i think communication could be better. for me, if i know when you know, i can handle accordingly. I do feel like we kind of wasted a couple weeks which put unnecessary precedent on the loan process. Every person...

Reply from Kim Melton, Ruoff Mortgage

September 2nd, 2025 05:30 PM

Thank you for giving your perspective. I appreciate your feedback about the communication aspect. Ensuring clear and timely communication is important and something I and my team strive for. If there's more you'd like to discuss or if I can...

Dan was available nights and weekends to draft our approval letters as we made offers. That was very much appreciated!

Reply from Dan Dayhuff, Ruoff Mortgage

September 2nd, 2025 03:13 PM

I'm glad to hear that my availability was helpful to you, Pamela. Being there when you needed assistance with approval letters is important to me, and I'm pleased it made a difference. If there's anything else you need, please feel free to...

Communication was fantastic. Every question I asked was answered quickly and I was informed of everything I needed to do ahead of time. 10/10 service

got back to me very fast!

Tyler did an excellent job getting this done for me.

Reply from Tyler Allen, Ruoff Mortgage

September 3rd, 2025 02:24 PM

It was my pleasure to assist you, Robert. I'm glad to hear you were satisfied with how things went. If you have any further questions or need anything else, feel free to reach out anytime. Thank you for choosing Ruoff Mortgage!

Everything was transparent, and quick.

Reply from Sally Burks Elmore, Ruoff Mortgage

September 3rd, 2025 02:23 PM

Hi Brandon!Thank you so much for the 5.0 survey! I really appreciate your feedback! It was truly a pleasure helping you and your wonderful family be able to get a home in Bloomington! I am sure you are enjoying the ten minute commute versus...

Great experience

Reply from Owner

April 18th, 2026 10:47 AM

I'm glad to hear you had a positive experience, Armando. It's important to me that you felt satisfied throughout the process. If there's anything more I can assist you with, please don't hesitate to reach out. Thank you for choosing Ruoff Mortgage!...

Everything is all about clearity of purpose

Reply from Jamie Stephenson, Ruoff Mortgage

September 2nd, 2025 01:54 PM

The importance of clarity is something I truly value, Abbass. It's essential in making sure you feel confident and informed every step of the way. If there are any other questions or if you need further assistance, please feel free to reach...

2101–2110 of 7169

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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