Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
This is the second time we’ve worked with Sally Burks Elmore, and there’s a reason we keep coming back to her. Sally is absolutely amazing at what she does. She is incredibly dedicated, kind, and always takes the time to make sure you fully...
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Reply from Owner
March 10th, 2026 04:15 PM
Tyler, I'm honored to have had the opportunity to work with you and Koti again. Your kind words about my dedication and communication truly mean a lot to me. Making the process smooth and understandable for you is always my goal. Should you...
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This is the second time we’ve worked with Sally Burks Elmore, and there’s a reason we keep coming back to her. Sally is absolutely amazing at what she does. She is incredibly dedicated, kind, and always takes the time to make sure you fully...
read more
Reply from Sally Burks Elmore, Ruoff Mortgage
March 10th, 2026 04:16 PM
Tyler, I appreciate your kind words and continued trust in my work. It's incredibly rewarding to know that my dedication and approach have made the process easier for you and Koti. Ensuring a smooth and clear experience is always my goal, and...
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Brittany wasn't just our "lendor", I felt like she was family. She is so down to earth and was very very amazing to work with. She was always there to answer me, no matter what time I texted her. Every time I wanted to call she was right there!...
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Reply from Owner
March 10th, 2026 03:45 PM
It's truly heartening to read your words, Miranda. I'm thankful to have had the opportunity to guide you and your family as first-time home buyers. Knowing that I helped make the process clearer and more manageable for you means a lot. I appreciate...
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Brittany wasn't just our "lendor", I felt like she was family. She is so down to earth and was very very amazing to work with. She was always there to answer me, no matter what time I texted her. Every time I wanted to call she was right there!...
read more
Reply from Brittany Eckerle, Ruoff Mortgage
March 9th, 2026 01:45 AM
Thank you for sharing such a heartfelt review, Zachary and Miranda! I'm really touched by your words and grateful that I could be there to support you both throughout the home-buying journey. It means a lot to hear that you felt cared for,...
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Great customer service, clear consistent communication
Reply from J.D. Powell
March 17th, 2026 07:42 PM
I'm glad you appreciated the customer service and communication, Peyton. Providing clear and consistent support is important to me, and your feedback is appreciated. Thank you for sharing your experience with Ruoff Mortgage.
Commitment To getting the deal done despite certain challenges
Reply from Ryan Langley
March 10th, 2026 01:51 PM
Eda, congratulations on becoming a homeowner! Thank you so much for the trust in helping you across the finish line. You were fantastic to work with during this process
The refinancing process was well explained and was expeditious once the decision to move forward was made
Reply from Ryan Langley
March 10th, 2026 01:52 PM
Thanks so much for working with me on your refinance! You both were amazing to work with throughout the process!
Karan is great to work with! She's great with answering questions and providing clarifications, quick to relpy to messages, and fun to chat with. She put us at ease through the whole process.
Reply from Karan Rastall, Ruoff Mortgage
March 6th, 2026 07:17 PM
You're the best - thank you so much this review:) I appreciated the opportunity to work with you guys again! If you have any other questions or need anything in the future, feel free to get in touch.
J.D. Powell, Ruoff Mortgage has received a review with 5 star rating from Halle B
Reply from Owner
March 17th, 2026 10:21 AM
I appreciate the rating, Halle. Thank you for choosing me at Ruoff Mortgage.
JD was wonderful to work with and made the buying process easy!
Reply from J.D. Powell
March 16th, 2026 04:46 PM
I'm pleased to know that you found the buying process easy, Halle. Making your experience smooth and straightforward is my top priority. Thank you for your kind words and for choosing me at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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