

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
Truly a passionate professional!
I was just disappointed that the loan structure we discussed had to be changed based on inaccurate info in the last few days, and that there was uncertainty with the closing date leading up to it.
Reply from Justin Conrad - Northpointe Bank
June 5th, 2026 05:00 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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I recommend 100% Neil because he was very transparent and I feel trust on him.!!
Reply from Neil Russo
May 28th, 2026 01:20 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
was on top of things got everything done as usual. It's always a good experience no compliance.
Reply from Justin Conrad - Northpointe Bank
May 20th, 2026 05:36 PM
My Man! Congratulation to both of you....TY so much for the opportunity!
Steve walked me through the process every step of the way. He explained documents to me thoroughly and made sure I was prepared to close. Very professional and made me feel like Northpointe was the right choice.
Reply from Steven Ricciardi - Northpointe Bank
May 21st, 2026 05:09 PM
Gianno, I'm glad to hear that you felt well-supported throughout the process. It's important to me that you felt prepared and confident with the loan process. If you have any questions in the future, don't hesitate to reach out. Talk soon!
I was lucky to find someone like Nei
He make my life easier and he did an oustanding job!!
Reply from Neil Russo
May 25th, 2026 03:20 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
We closed on time.
Thanks for the help!
Reply from Don Miller
May 20th, 2026 12:53 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Neil is the best ! Always there for you day or night !
Reply from Neil Russo
May 19th, 2026 07:40 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Everything was great from start to finish the process
Reply from Don Miller - Northpointe Bank
May 8th, 2026 01:50 PM
Thank you Lony. It was an absolute pleasure working with you :)
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender