

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM(Open now)
Sat
closed
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closed
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Reviews from Web
Bobby was the best part of my experience. The underwriting process was incredibly challenging but he kept working so hard to help us get to the end. Bobby is the reason I chose North Pointe and the only reason I would again. I am extremely...
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Northpointe Bank - Providence has received a review with 4 star rating from Ana V
Not only was the process broken down step by step but Don made sure to look out for us. For example, after speaking with my husband about our loan rate and how much rates had been changing during those days; he made sure to verify the following...
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Reply from Don Miller
July 6th, 2026 07:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Steven Ricciardi is a compassionate professional who worked with me every day until I secured my loan. His knowledge is matched by his patience, and he was always available when I had a question or concern. The application process can be overwhelming,...
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Nichole was always available to answer questions she was very knowledgeable throughout the process and was able to guide us through everything smoothly.
Reply from Nichole Longtin
July 6th, 2026 08:45 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Steven took me through the process at a time when I was particularly worried about my finances due to the current economy. He was professional, patient and - just as importantly - positive. I always felt that I could call him with questions....
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Reply from Steven Ricciardi - Northpointe Bank
June 29th, 2026 02:50 PM
Beth, I truly appreciate your kind feedback. I'm glad to hear that I could provide a positive and stress-free experience during such a challenging time. If you have any more questions or need assistance in the future, feel free to reach out...
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Nichole is and was always there to help and answer my questions whenever I needed her she is a true professional . This decision to refinance was not an easy discussion but it was necessary for me to retire and keep my savings in check so I...
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Reply from Nichole Longtin
July 3rd, 2026 12:13 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
I felt like everyone along the way provided transparent, timely instructions and walked us through the process step by step, the entire time. I felt like I could ask any question at any time I needed clarification.
Reply from Don Miller - Northpointe Bank
June 24th, 2026 04:28 PM
Thank you, Nikkole, for sharing your experience. I'm pleased to hear that you felt supported throughout the process and that our team was able to provide clear and timely guidance. It's important to me that you felt comfortable asking questions...
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Nichole was wonderful as usual Tim was not he needs to connect with clients on the phone and if it were not gor for Nichole I would have passed thank you Nichole
Reply from Nichole Longtin
June 29th, 2026 04:25 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Don is the best! Super helpful while I was looking for houses and putting in offers. He went up and beyond for months, until I finally bought my home.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender