

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
Josh went above and beyond to help my husband & I go through the homeownership journey. He is always responsive when we need him and gives the space for us to fully understand the steps being taken. He's both professional & personable. We highly...
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Reply from Josh Racicot - Northpointe Bank
September 25th, 2025 01:51 PM
Thank you so much, Moriah. I'm really glad to hear that I could support you and your husband throughout your homeownership journey. It's important to me that you feel informed and comfortable with each step. I appreciate your recommendation...
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Josh communicated the process every step of the way made the whole process smooth right up to the day of closing.
Reply from Josh Racicot - Northpointe Bank
September 25th, 2025 01:51 PM
I'm glad to hear that I was able to make the process smooth and keep you informed every step of the way, Melissa. It’s important to me that closing is as stress-free as possible. Thank you for your positive feedback!
I want to express my sincere appreciation to Steven Ricciardi and his team for outstanding work as a home loans officer. You are among the top home loans officers in the United States of America. Your dedication to helping clients is impressive,...
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Steven his a very great man, that really take time to listing and provide a wonderful help
Reply from Steven Ricciardi - Northpointe Bank
July 14th, 2025 02:33 PM
Thank you, Wasiu, for your thoughtful review. If there is anything else you need or have questions down the line, please reach out.
All my questions were answered and I was given information in a step by step process . Nothing caught me by surprise because I was sensitized ahead of time.
Reply from Steven Ricciardi
July 14th, 2025 02:35 PM
Thank you, Andria, for sharing your experience. If you have any questions or need assistance in the future, please feel free to reach out to me.
Justin and his team were knowledgeable, professional, and friendly during the whole process. We used them last time too and were not disappointed. 😃
Reply from Justin Conrad - Northpointe Bank
July 15th, 2025 04:25 PM
Thanks so much! It was a pleasure working with you both again :)
Steve explained every thing in detail, even if I needed him explain a few more times he did so with making me feel silly for asking. He was there throughout the entire process even when I couldn't or didn't contact him, he checked in. I would...
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Steve explained every thing in detail, even if I needed him explain a few more times he did so with making me feel silly for asking. He was there throughout the entire process even when I couldn't or didn't contact him, he checked in. I would...
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Reply from Steven Ricciardi - Northpointe Bank
July 3rd, 2025 01:56 PM
Darlene, it was my pleasure to assist you and ensure you felt comfortable throughout every step. You made my job easy with your prompt response to everything. Thank you for your kind words and recommendation. Talk to you soon. I will be in...
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I had an amazing experience, Justin Conrad was so knowledgeable and always Made me feel I was getting the best of any situation. He was alway around if I had a question and i can not express how much i appreciate his help! I would recommend...
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Reply from Justin Conrad - Northpointe Bank
June 30th, 2025 02:37 PM
Thanks so much Mary! I appreciate that feedback and your trust. Thank you for your service :)
My real estate agent referred me to Steve and he was extremely helpful. Everything was communicated thoroughly and completed quickly! The whole process was made very stress free for me, which I greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender