RI, Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI

4.95

(1,062)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 672-5626

Grand Rapids, MI

https://www.northpointe.com/

Location & Business Hours

Business Hours

Fri

8 AM to 6:30 PM

Sat

closed

Sun

closed

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4.95

(1,062)

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5 Star

98%

4 Star

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1 Star

Northpointe Bank - Providence has received a review with 5 star rating from Austin M

Handled everything and made the home buying process quick and simple

Reply from Paul Salcone

August 25th, 2025 01:05 PM

I really appreciate the feedback and am looking forward to working with you again.

Paul Salcone is the only reason I stayed with this bank . I feel we had a horrible experience with the underwriting staff, I personally would never use this bank again. Your team is lucky to have Paul, as we were lucky to have him on our side....

Reply from Paul Salcone

August 24th, 2025 02:11 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

Don was very attentive and always picked up the phone when I had questions

Reply from Don Miller - Northpointe Bank

August 15th, 2025 03:15 PM

I'm really glad to hear that you felt supported and had your questions addressed promptly, Michelle. Being available to assist you was important to me, and I appreciate you highlighting my attentiveness. If there's ever anything else you need,...

Neil was ready to help whenever I needed it. There wasn't a question that went unanswered. Neil got everything I needed to get my loan done promptly with updates on the status of my loan regularly. I felt more of a friend than I did a customer!...

Reply from Neil Russo

August 20th, 2025 09:50 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Northpointe Bank made my mortgage process smooth with helpful and knowledgeable ,overall, a solid experience. I’d recommend them for mortgage services.

Neil is not only very knowledgeable in his line of work but also highly professional, ensuring that all aspects of the closing went according to plan.

Reply from Neil Russo

August 18th, 2025 02:15 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Northpointe Bank - Providence has received a review with 5 star rating from Tyler P

Paul was great! I had a handful of unique issues that paul helped me navigate with ease . Paul recommended didn't solutions that better served me and my financial needs . I would recomend Paul to anyone.

Reply from Paul Salcone

August 16th, 2025 03:43 AM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Northpointe Bank - Providence has received a review with 5 star rating from Juan P

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Pacific Standard Time (PST)

Disclaimer

Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender