

RI, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Our experience was very quick and easy. it was a smooth process all around and Paul was great to work with and always was quick to respond with any questions we had.
Reply from Paul Ferreira
October 14th, 2025 12:37 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Paul was very easy to work with and made sure the process was efficient. We had excellent communication all the way through the process and he was always responsive and helpful with questions.
Paul was very easy to work with and made sure the process was efficient. We had excellent communication all the way through the process and he was always responsive and helpful with questions.
Reply from Paul Ferreira
October 13th, 2025 06:32 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
great experience with Steven my loan officer... great communication, answered all my questions and kept me informed all along the way. Would highly recommend
Loved working with Steven. He was easy to understand, explained the process and had great communication. I would recommend to anyone looking for a mortgage.
Reply from Steven Ricciardi - Northpointe Bank
October 6th, 2025 02:24 PM
I appreciate the kind words, Susan. Please reach out if need any assistance in the future, thank you for recommending my services.
Steve
I have worked with Neil for a few purchaces and refinances now. He is unbelievable! His customer service and communication are on point, he is extremly flexible, responsive, informative, patient and kind. He provided me with complete transparency...
read more
Reply from Neil Russo
October 6th, 2025 12:53 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Northpointe Bank - Providence has received a review with 5 star rating from Rob C
Justin was always available to answer any and all questions while making the entire process quick and easy.
Reply from Justin Conrad - Northpointe Bank
September 29th, 2025 02:33 PM
Thanks Robert! It was a pleasure to work with you and Jessica - CONGRATS!
This was our first home buying experience and Justin was a dream to work with. He’s knowledgeable, responsive and patient. He takes time to explain things without judgment. This whole process was smooth and flawless. We highly recommend him!...
read more
Reply from Justin Conrad
September 29th, 2025 02:34 PM
Thank You so much for the kind words. You guys were great and it was an absolute pleasure to help - CONGRATS!!
Paul was wonderful to work with
Reply from Paul Salcone
October 1st, 2025 01:50 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
201–210 of 1062
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender