Schmidt Mortgage Company, a dba as Click n' C..., Addison, TX
Ohio's Trusted Resource In Mortgage Lending
Addison, TX
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Location & Business Hours
Business Hours
Tues
8:30 AM to 5:30 PM
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
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Reviews from Web
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
Apparently, my loan has been sent off to this company. I am horrified after reading the reviews. Why isn't there a lawsuit already? I hope I don't have any issue as all other customers appear to be having.
Reply from Owner
August 31st, 2025 12:00 AM
We understand your concern after reading reviews. While it’s discouraging to hear about others’ experiences, please know we are committed to providing you with clear communication and reliable service. If you ever have questions, our Customer...
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
They are one of the worst. They have a ridiculous policy: if they try to pull from your account and it doesn’t go through twice, that’s it — you can’t pay your card ever again. I was set up on auto-pay, and like most people, we have more than...
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Reply from Owner
September 20th, 2025 12:00 AM
Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced with our payment policy. We know how important it is to have reliable and flexible payment options, and we regret the inconvenience caused. Your...
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
Ive sent them checks for my payment and it takes over 30 days to process and try to blame me for being late when i sent it a month early wish the would transfer my loan or get someone in their mail room who wants to work
Reply from Owner
September 28th, 2025 12:00 AM
We recognize the frustration you’ve experienced with mailed payments. Postal delays can sometimes cause timing issues beyond our control. To help avoid this in the future, we encourage you to consider our other payment options that do not involve...
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
Absolute horrible experience! Their processing methods need to be audited, and their license should be suspended. The people working here need training on customer service. If everyone would read the reviews BEFORE submitting any documentation...
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Reply from Owner
September 28th, 2025 12:00 AM
We’re sorry to hear about your experience and understand how upsetting this must have been. Your feedback is taken seriously, and we’re committed to reviewing how we can improve both our processes and service. Thank you for bringing this to...
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
We met Brent Ehm through his wife Daneen who was our realtor. Brent was able to assist us with the build and purchase of our new home. Brent was honest and provided steps along the way. There were no surprises at the end no extra costs. Things...
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Reply from Owner
September 26th, 2025 12:00 AM
Thank you for your kind words. We’re happy to hear your experience was smooth and memorable. We appreciate your feedback and are honored to have been part of your homeownership journey.
for
Schmidt Mortgage Company, a dba as Click n' Close, Inc.
I've been calling for assistance and the customer service representatives NEVER answer the phones. It's been weeks now. Lousy people!
Reply from Owner
September 21st, 2025 12:00 AM
We’re sorry for the inconvenience reaching our team and understand how frustrating this must be. We’re working to improve response times and appreciate your patience. If you still need help, please reach out again and we’ll respond as quickly...
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for
Schmidt Mortgage Company, a dba as Click n' Close, Inc.
This place is a joke!! I pay my mortgage every month a few days early and the portal says I've been late and missed a payment! Very disappointed in the situation because it's got to the point of impactin my credit score. I've done called and...
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Reply from Owner
September 18th, 2025 12:00 AM
We understand how important accurate reporting is and regret that your experience has caused concern. Thank you for giving us the opportunity to hear your feedback. If you’ve already contacted us, we appreciate your patience as we work to resolve...
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Schmidt Mortgage Company, a dba as Click n' Close, Inc.
ZERO STARS. AWEFUL CUSTOMER SERVICE.She told me you wired the money but it’s through an ACH credit. And I asked what is an ACH credit??? How do I wire it then?? COMPLETE SILENCE FOR 15 seconds!! No answer.They gave me the wiring instructions,...
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Reply from Owner
September 12th, 2025 12:00 AM
Thank you for your feedback. We’re sorry for the confusion and understand how frustrating this experience must have been. We aim to provide clear and accurate information and will continue working to improve communication moving forward. If...
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for
Schmidt Mortgage Company, a dba as Click n' Close, Inc.
Two months in a row our mortgage payments have shown late. Even though we mail another mortgage to another bank at the exact same time and they never show late. What’s is happening here?! Why are you taking so long to process our payments....
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for
Schmidt Mortgage Company, a dba as Click n' Close, Inc.
My Background is a lender for 28 years a former Vice President of a bank. Click N Close is a terrible Wholesale and Correspondent lender. I will be as detailed as possible to save everyone from dealing with this company. First know the players...
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About
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1940
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2024 Click N' Close, Inc., NMLS 150009 (https://link.edgepilot.com/s/16c0b4f9/GenJ0475p0qJQAIzuNaZ8w?u=https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/150009) is an equal opportunity lender, Arizona Lic 0917159; licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act Lic 4131103 and Finance Lenders Law Lic 603J732; regulated by the Colorado Division of Real Estate; Georgia Lic 31847; Illinois Residential Mortgage Licensee MB.6760775; Kansas Licensed Mortgage Company MC.0025093; Massachusetts Lic ML150009; New Hampshire Banking Department; Oregon ML-5045; Washington Lic CL-150009.