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Parkstone Mortgage, Houston, TX
Houston, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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I would’ve preferred at least one in person meeting to fully explain the numbers in the contract. I think it could’ve helped prevent mistakes made.
Reply from Nick Russo
October 2nd, 2023 06:30 PM
I deeply appreciate your honest feedback, Christine. I understand your concerns about the lack of in-person meetings. I apologize if our service did not meet your expectations. I agree that in-person meetings can add value to the process and...
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PRK Austin
Excellent experience working with Susan!
Reply from Susan Thomas
October 4th, 2023 08:44 PM
Wonderful to hear!
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Drew was personable and very professional
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Chris Rohr
Excellent and timely communicator
Clearly cares about us as and our home dreams
Took time to understand our specific situation
We had a lot of communication on the documents, also had some request for employment confirmation which was short notice and not aligned to normal organisation procedures.Crystal was trying to be helpful and worked with me to get the documents...
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Reply from Crystal Ramsey
September 28th, 2023 05:35 PM
Thank you, Ajay, for taking the time to provide your feedback. I appreciate your patience and understanding during the process. I understand the requirements might have seemed unusual and caused some anxiety. My aim was to ensure all documents...
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PRK Austin
Susan was very helpful throughout our home buying process. It was reassuring that we knew what to expect and what to do to move to the next step. Good communication and execution. Thank you Susan.
Reply from Susan Thomas
October 4th, 2023 08:45 PM
I'm truly grateful for your kind words, Michael. It was my pleasure to help guide you through your home buying process. I strive to provide the best communication and execution possible for my clients. Thank you once again for your insightful...
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PRK Austin
Susan took extra time out of her day (and weekends!) to walk us through the process in great detail. Her kindness and support went a long way and we're grateful for her time!
Reply from Susan Thomas
October 4th, 2023 08:46 PM
I'm absolutely delighted to hear that you had such a positive experience with me. Knowing that I could provide you with detailed guidance and support truly means a lot. Your kind words and 5-star review are very much appreciated. It was my...
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Nick was very kind and informative throughout the process. He answered all my questions, was obviously very knowledgeable, and could tell he had our best interest in mind. Our experience with Nick was great. We did run into an issue with Parkstone...
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Reply from Nick Russo
October 2nd, 2023 06:31 PM
Thank you, Armando, for taking the time to leave a review. I'm glad to hear that you found my assistance helpful and informative. I always strive to provide my clients with the best possible service and have their best interest at heart. I...
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The patience! :)
Reply from Nick Russo
October 2nd, 2023 06:32 PM
I'm thrilled to hear that you appreciated my patience, Jennifer. It's always my goal to ensure my clients feel comfortable and understood throughout the mortgage process!
Had a good experience
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2065952
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov