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Parkstone Mortgage, Houston, TX

Houston, TX
Company Logo
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    CT Hancock
    Encompass
    R
    Ray M S
    Cedar Creek, TX
    Posted on September 7th, 2023 01:00 PM
    Very professional. Always available to answer my questions.
    Reply from CT Hancock
    August 8th, 2024 02:54 PM
    I'm truly grateful for your feedback, Ray. I'm glad to know that you found our interactions professional and that I could assist you promptly with your queries. We are committed to providing excellent service to our valued customers. Your 5-star...
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  • Encompass
    T
    Travis N
    Leander, TX
    Posted on September 7th, 2023 12:11 PM
    Chris was super great throughout the whole process!
    Reply from Chris So
    January 18th, 2024 10:07 PM
    Thank you very much for your kind words, Travis. I'm thrilled to hear that you had a great experience. Your satisfaction is my top priority. I'm glad to know that you found the process smooth and enjoyable. Looking forward to assist you again...
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  • P
    Pawnie S
    Richmond, TX
    Posted on September 6th, 2023 09:39 PM
    Communication was off by a lot. Better communication and understanding would have gone a long way. Prepping for our closing was the worst experience. Next time, please take into consideration that our time is also valuable.
    Reply from Binish Jasani Rehman
    April 3rd, 2025 04:30 PM
    I deeply regret the less than satisfactory experience you had with the communication and closing process. It's clear that we failed to meet your expectations and for that, I sincerely apologize. Your feedback is crucial in helping us improve...
    read more
  • K
    Kevin B W
    New Braunfels, TX
    Posted on September 6th, 2023 04:16 PM
    Our experience with Drew Russo was smooth and straightforward, all of our questions were addressed in a timely manner, and the entire process went as expected. Would highly recommend.
    Reply from Drew Russo
    September 7th, 2023 08:28 PM
    I am sincerely grateful for your kind words and the excellent review, Kevin. It was my pleasure to guide you through your mortgage process and I'm thrilled to hear that the experience was smooth and straightforward. Your recommendation means...
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  • for
    Eric Hilstad
    Encompass
    M
    Marie P K A M
    Tomball, TX
    Posted on September 6th, 2023 01:02 PM
    Communication, availability
    Reply from Eric Hilstad
    September 29th, 2023 07:19 PM
    I'm delighted to hear your positive feedback, Marie. It was truly a pleasure assisting you.
  • for
    CT Hancock
    Encompass
    A
    Aaron G
    Kyle, TX
    Posted on September 5th, 2023 01:25 PM
    CT was extremely helpful and made sure to remain in contact and assist with every step of the process. CT clearly explained all aspects of the paperwork and was available for any further clarification needed. The entire process felt smooth...
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  • R
    Ronald W E
    San Antonio, TX
    Posted on September 5th, 2023 12:05 PM
    It was great
    Reply from Nick Russo
    October 2nd, 2023 06:21 PM
    I'm delighted to hear your positive feedback, Ronald. Thank you for the 5-star rating, it truly means a lot to me. Please don't hesitate to reach out if you need anything in the future!
  • G
    Gustavo E
    San Antonio, TX
    Posted on September 4th, 2023 08:29 PM
    Easy and smooth transition
    Reply from Nick Russo
    October 2nd, 2023 06:22 PM
    I'm truly glad to hear that you had a smooth experience, Gustavo. Reviews like yours are why I love what I do. I'm here for any further assistance you may need. Thanks for the perfect rating!
  • D
    David A E
    San Antonio, TX
    Posted on September 4th, 2023 01:32 PM
    Very informative & took the time to explain all the details.
    Reply from Nick Russo
    October 2nd, 2023 06:24 PM
    I appreciate your kind words, David. It was my pleasure to ensure you thoroughly understood all the details. Being able to assist you was a true joy, and I hope to serve you again in the future. Your satisfaction is our success. Thank you for...
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  • Encompass
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    Taylor N
    Leander, TX
    Posted on September 4th, 2023 01:10 PM
    As first time buyers, Chris made this process so simple and easy for us! He was so helpful and friendly every step of the way.
  • 2611–2620 of 3344
    About
    Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1992

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2065952
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov