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Parkstone Mortgage, Houston, TX

Houston, TX
Company Logo
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Chris Rohr
    Encompass
    B
    Bliss L P
    Tomball, TX
    Posted on September 23rd, 2023 02:11 PM
    Chris was fabulous and anyone who works with him is very lucky. Our bad experience came from the under writer.
    Reply from Chris Rohr
    September 28th, 2023 05:05 PM
    Thank you for your kind words and high rating, Bliss. I'm glad to hear you had a positive experience with me. However, I'm sorry to hear about the issues you faced with the underwriting process. We always attempt to provide the best service...
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  • G
    Gabrielle E G
    New Braunfels, TX
    Posted on September 23rd, 2023 01:47 PM
    The quickness & great communication
  • J
    Jason N R
    San Antonio, TX
    Posted on September 21st, 2023 02:39 PM
    The flexibility, honesty, patience, and professionalism.
    Reply from Nick Russo
    October 2nd, 2023 06:17 PM
    I'm truly humbled by your kind words, Jason. It was a pleasure working with you on your mortgage needs. I'm glad to hear that you valued the flexibility, honesty, patience, and professionalism that I strive to bring to every interaction.
  • C
    Christopher H
    New Braunfels, TX
    Posted on September 21st, 2023 01:54 PM
    Drew was great to work with, always answered my questions and was very quick at responding!
    Reply from Drew Russo
    September 21st, 2023 02:17 PM
    Thank you, Christopher, for your high rating and kind words. It was a pleasure working with you and I'm glad I could be of help in answering your questions promptly. Looking forward to assisting you in future endeavors.
  • for
    CT Hancock
    Encompass
    W
    Wendell E T
    Round Rock, TX
    Posted on September 20th, 2023 06:02 PM
    CT stayed on top of the whole process and continually guided us through the process. He made complex issues seem easy.
    Reply from CT Hancock
    August 8th, 2024 02:54 PM
    I'm delighted to hear that you found the process straightforward and manageable, Wendell. It's always my aim to make the mortgage journey as easy as possible for my clients, and I'm glad that I was able to do that for you.
  • for
    Chris Rohr
    Encompass
    A
    Andrew R P
    Tomball, TX
    Posted on September 20th, 2023 01:30 PM
    Chris did an amazing job of explaining the process, working with me on any questions I had. And truly being available anytime I needed him. He even communicated on his off time if he got information he knew I was needing. His transparency of...
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    Reply from Chris Rohr
    September 20th, 2023 05:38 PM
    Andrew, I appreciate your time in providing this detailed feedback. I'm delighted to hear that you found my service to be transparent, accessible, and efficient. It's my aim to simplify what can sometimes be quite an overwhelming process and...
    read more
  • A
    Ashish K S
    Frisco, TX
    Posted on September 20th, 2023 12:40 PM
    Proper Guidance from Jacob
    Reply from Jacob Berezhinskiy
    September 26th, 2024 05:11 PM
    It's fantastic to see that you've rated us 4.5 stars, and we'll strive to make it a perfect score next time. Looking forward to serving you again in the future.
  • for
    CT Hancock
    Encompass
    C
    Charlotte T
    Round Rock, TX
    Posted on September 19th, 2023 01:15 AM
    CT was very professional, courteous and very knowledgeable. He was so helpful during the whole loan process.
    Reply from CT Hancock
    August 8th, 2024 02:54 PM
    I'm thrilled to hear such positive feedback, Charlotte! It was my pleasure to assist you throughout the loan process. I always strive to provide a professional, courteous, and knowledgeable service. Your satisfaction is my top priority.
  • for
    CT Hancock
    Encompass
    E
    Emmitt L B
    Kyle, TX
    Posted on September 18th, 2023 01:58 PM
    The overall process working with CT and his team was excellent.
    Reply from CT Hancock
    August 8th, 2024 02:54 PM
    I'm truly humbled by your feedback, Emmitt. Our primary goal is to provide a seamless process for our valued clients and your 5-star rating tells us we're on the right track. Thank you for your trust and support. We look forward to serving...
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  • for
    PRK Austin
    Encompass
    C
    Cynthia L L B
    Georgetown, TX
    Posted on September 16th, 2023 12:05 AM
    Susan did a great job of keeping us informed of the progress of the loan process and clearly communicating what information and supporting documentation was needed. She also was extremely helpful when an escrow problem arose.
    Reply from Susan Thomas
    September 21st, 2023 10:38 PM
    Thank you so much for your kind words, Cynthia. It was truly a pleasure to assist you throughout the process and help navigate through that escrow issue. I strive to keep my clients informed and make sure they have all the necessary documentation....
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    About
    Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1992

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2065952
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov