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Presidential Bank Mortgage | SE Division, Bethesda, MD

Bethesda, MD

4.93

(4,546)

Presidential Bank Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to f... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 574-3151

Bethesda, MD

https://www.presidentialbankmortgage.com/

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4.93

(4,546)

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The requesting of paperwork was overwhelming… there should be a list of what’s needed and sent at 1 time instead of everyday requesting a different document and then making it where everything needs to be responded to urgently…. I work 12 hours...

Reply from Milton Hall

February 19th, 2024 09:15 PM

Thank you, Terasa, for taking the time to share your feedback. I completely understand that the documentation process can be overwhelming, especially when balancing other responsibilities. We're continuously working on ways to streamline this...

Everything! Joel is kind, informative, and extremely helpful. I will definitely do more business with him in the future and I will refer to everyone I know. Shantae

Rob is personable and he took care of all the details. I would recommend him and the company.

Joel moved very quickly to get us a preapproval letter on a Saturday. great communication from him and his team

Gianni and his team is very knowledgeable and always provide a high level of service and professionalism.

The portal was very easy to use, great to communicate with.

Good communication with Joel and the entire team throughout the entire process; knowledgeable of the market with good insight to take into consideration; responsive; helpful with the entire process to make me comfortable during a hectic time...

Jackie has always been the best. She goes Above and Beyond in everything she does with my refinances. She is Very knowledgeable and trustworthy. Excellent customer service. You are lucky to have her.

Reply from Jackie Pratt

February 19th, 2024 04:32 PM

Thank you so much Arlene for your kind words. As always, you are a pleasure to work with. I thank you for always thinking of me with your financing needs. I am always here if you have any questions or if I can assist in any way.

The absolute hero of the year!!! She went above and beyond to help us take the biggest jump ever truly a blessing. We were able to close early and get into our home sooner than we thought! Can not say thanks enough!!!

Reply from Dawn Griffin

October 29th, 2024 07:39 PM

I am truly humbled by your kind words, Brett. It was a privilege to guide you through this exciting journey. I'm thrilled to hear that we were able to exceed your expectations and close early! Your satisfaction is my top priority, and I'm delighted...

From the first conversation Gianni was honest, transparent and very knowledgeable about the business. His main concern is his client and their best interest it has been a pleasure working with the team. Chelsie and Jen were amazing in this...